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Sam Fakhouri

Overview Reviews (1088)

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Sam Fakhouri

Sam Fakhouri | Page 24

Finance Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.8

1,088 Reviews

4.8

1,088 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (1088)

Dealership Experience

17 yrs, 2 mos

Industry Experience

24 yrs, 7 mos

1088 Reviews of Sam Fakhouri

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March 17, 2024

Dealership Rating

Employee Rating

The detailing was not to my satisfaction if I financed a $53k vehicle. When I received my traverse it was dark. This morning when I got in the vehicle I noticed the center decider and in between seats it wa $53k vehicle. When I received my traverse it was dark. This morning when I got in the vehicle I noticed the center decider and in between seats it was not detailed. I and my husband went over and detailed it and vacuum it. More

by camberossal102

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Mar 19, 2024 -

Mark Christopher Auto Center responded

I would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and encourage you to contact me if you would like to further discuss your visit. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 14, 2024

Dealership Rating

Employee Rating

Mario was awesome! Patient and extremely helpful. I will definitely recommend him to all my friends Patient and extremely helpful. I will definitely recommend him to all my friends More

by greglh3

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mario Sanchez

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Mar 15, 2024 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience, Greg! If you ever need anything in the future, please don't hesitate to let us know. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 13, 2024

Dealership Rating

Employee Rating

Great place for anyone to buy a car they made the process fast simple and easy! fast simple and easy! More

by aabra011

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Greg Hess, Joe Gonzalez, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez, Jerry Pena, JT Trimble, JC Cavazos , Anthony Garrido, Taylor Hill

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Mar 15, 2024 -

Mark Christopher Auto Center responded

I really appreciate the kind recommendation. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 10, 2024

Dealership Rating

Employee Rating

Great customer service, clean, nice selection of vehicles. Very knowledgeable, friendly sales representative Christopher Cuevas. vehicles. Very knowledgeable, friendly sales representative Christopher Cuevas. More

by mollyrosario7

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Christopher Cuevas ⭐️⭐️⭐️⭐️⭐️

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Mar 12, 2024 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 06, 2024

Dealership Rating

Employee Rating

Had a great experience at Mark Christopher Auto Center. Nick was personable & everything went pretty smooth. I would recommend this dealership to my family & friends. Nick was personable & everything went pretty smooth. I would recommend this dealership to my family & friends. More

by lunagsr

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Nick Polytarhos

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Mar 08, 2024 -

Mark Christopher Auto Center responded

I am pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 05, 2024

Dealership Rating

Employee Rating

The sales person Ari was very courteous and so was his manager and the finance department I would recommend this place to anyone manager and the finance department I would recommend this place to anyone More

by mariamelo50

Verified Customer

Recommend Dealer

Yes

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Mar 06, 2024 -

Mark Christopher Auto Center responded

Thank you for this amazing review! I really appreciate your business, Maria. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 02, 2024

Dealership Rating

Employee Rating

I appreciate the help we got from Denis Franco for getting through the process. We are grateful. getting through the process. We are grateful. More

by jadvinc

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Denis Franco, Nobu

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Mar 05, 2024 -

Mark Christopher Auto Center responded

Thanks for your outstanding review! I'm very happy to hear that Denis was of such help to you. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let us know if there's anything else we can do for you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 29, 2024

Dealership Rating

Employee Rating

Bobbi was great while helping us out. He listened to everything we were asking and made us feel comfortable while we shopped. He listened to everything we were asking and made us feel comfortable while we shopped. More

by JAMES.BEKIS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bobbi

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Mar 01, 2024 -

Mark Christopher Auto Center responded

James, I sincerely thank you for going out of your way to write this review about Mark Christopher Auto Center. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new ride. If you have any further needs, please come back to see us. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 26, 2024

Dealership Rating

Employee Rating

Started with Gilbert who was very knowledgeable and helpful then referred to Alex because of the Costco auto program. Alex was also just as helpful. I would give it a 5 star rating but the process of helpful then referred to Alex because of the Costco auto program. Alex was also just as helpful. I would give it a 5 star rating but the process of doing all the paperwork took longer than expected. More

by caradrn

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alex Sarabia , gilbert

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Feb 28, 2024 -

Mark Christopher Auto Center responded

Thanks for your great review, Cara. I do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let me know if there's anything else we can do for you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 21, 2024

Dealership Rating

Employee Rating

Typical new car dealer games with advertised pricing, adds and financing. The agitation with sales management was not well taken. adds and financing. The agitation with sales management was not well taken. More

by Ehstone

Verified Customer

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Jerry Pena , Sales Manager Mike one star

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Feb 23, 2024 -

Mark Christopher Auto Center responded

Thank you for your feedback. Here at Mark Christopher Auto Center, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Lloyd Beardsley General Manager lbeardsley@markchristopher.com