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Sam Fakhouri

Overview Reviews (1088)

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Sam Fakhouri

Sam Fakhouri | Page 25

Finance Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.8

1,088 Reviews

4.8

1,088 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (1088)

Dealership Experience

17 yrs, 2 mos

Industry Experience

24 yrs, 7 mos

1088 Reviews of Sam Fakhouri

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February 15, 2024

Dealership Rating

Employee Rating

Great people, service, and dealership is clean, bright, and can find any car easily. Recommend highly. and can find any car easily. Recommend highly. More

by KELZBENZ

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Greg Hess, JC Cavazos

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Feb 16, 2024 -

Mark Christopher Auto Center responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 12, 2024

Dealership Rating

Employee Rating

Very friendly and process went well. Vehicle was clean and ready to go while we completed paperwork. Finance found lowest interest rate. Vehicle was clean and ready to go while we completed paperwork. Finance found lowest interest rate. More

by mjrye

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Albert Rodriguez , Salesperson Bobby was fantastic

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Feb 14, 2024 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your feedback regarding your experience at Mark Christopher Auto Center and congratulations on your new vehicle! Buying a new car is a huge step and I am honored that we got to be a part of it. Please feel free to reach out if you need anything! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 10, 2024

Dealership Rating

Employee Rating

The service there was exceptional. Staff and sales personnel were very helpful especially Jose and Rey. Overall I highly recommend MC. Staff and sales personnel were very helpful especially Jose and Rey. Overall I highly recommend MC. More

by NASIR.VCM

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Enciso

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Feb 13, 2024 -

Mark Christopher Auto Center responded

Hello Nasir, and thank you for your feedback. I am very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 09, 2024

Dealership Rating

Employee Rating

Great customer service very helpful and fast services definitely will recommend for future leases and perchases definitely will recommend for future leases and perchases More

by FPEREZ83

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: JT Trimble

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Feb 12, 2024 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 07, 2024

Dealership Rating

Employee Rating

After I made an appointment and talked to him,Vince never showed up to help us. Instead someone else came in named Denis. We were turning in our lease and was looking to renew on another vehicle. Denis had t showed up to help us. Instead someone else came in named Denis. We were turning in our lease and was looking to renew on another vehicle. Denis had trouble finding which deals we were eligible for and we ended up with a vehicle we really didn't want. The good thing is that in two years we can turn this car in at a different dealership and never go to Mark Christopher again. More

by mhartley813

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Vincenzo Catalano, Denis Franco

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Feb 09, 2024 -

Mark Christopher Auto Center responded

I appreciate you sharing your feedback with us. I strive to create a positive experience for all our customers, and would appreciate the opportunity to gain more insight into your visit. Please contact me at your earliest convenience so we can work together at resolving this. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 02, 2024

Dealership Rating

Employee Rating

We are pleased with our purchase. My boyfriend and I were looking to buy a truck and we were approached by salesman Luis. He was very kind and made us feel at ease. Buying a vehicle a My boyfriend and I were looking to buy a truck and we were approached by salesman Luis. He was very kind and made us feel at ease. Buying a vehicle always feels like such a headache, but it was nothing like that here. I would recommend this dealership as a great place to do business with because all the staff treated us good and made the experience easy. I especially love the photos they took for us, with the new truck and the little slideshow with music! It was great! More

by lyfe_lover

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Luis

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Feb 05, 2024 -

Mark Christopher Auto Center responded

Thank you for the feedback! I am happy to hear about your positive experience at Mark Christopher Auto Center, and I am grateful you chose us for your automotive needs. I look forward to working with you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 29, 2024

Dealership Rating

Employee Rating

They were as accommodating as they could for me. Everyone was very helpful and friendly. Everyone was very helpful and friendly. More

by bstickler

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bryan Morales

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Jan 31, 2024 -

Mark Christopher Auto Center responded

Hi, thanks for your kind words! We appreciate our team here at Mark Christopher Auto Center and I am thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and I am very happy to hear that this was achieved with you. Thank you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 28, 2024

Dealership Rating

Employee Rating

Sam and JC did a nice job showing me the different options and just made my experience great! options and just made my experience great! More

by bsale0805

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: JC Cavazos

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Jan 30, 2024 -

Mark Christopher Auto Center responded

Thank you for this amazing review and shout-outs for both Sam and JC! We really appreciate your business. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 27, 2024

Dealership Rating

Employee Rating

I had a great experience and received a great deal! !!! I will be getting my next car from here again !!! I will be getting my next car from here again More

by sepulveda_sal

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeff Rizzi, JC Cavazos

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Jan 29, 2024 -

Mark Christopher Auto Center responded

First and foremost thank you so much for leaving this fantastic review! At Mark Christopher Auto Center, our team will do whatever it takes to make sure our guests get the best deal. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 22, 2024

Dealership Rating

Employee Rating

Excellent customer service! We have been purchasing vehicles from Mark Christopher for the past 20 plus years. They always treat my family with respect & kindness! We have been purchasing vehicles from Mark Christopher for the past 20 plus years. They always treat my family with respect & kindness! More

by cindys1124

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Greg Hess, JC Cavazos , Caesar

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Jan 24, 2024 -

Mark Christopher Auto Center responded

Cindy, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and truly value your business. Lloyd Beardsley General Manager lbeardsley@markchristopher.com