Sam Fakhouri
Sam Fakhouri at Mark Christopher Auto Center

Sam Fakhouri | Page 86

Finance Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.7
901 Reviews
4.7

901 Reviews

Write a Review

Dealership Experience

15 yrs, 1 mo

Industry Experience

22 yrs, 6 mos

901 Reviews of Sam Fakhouri

June 01, 2019

Dealership Rating
Employee Rating

Good customer service Very positive experience Very Helpful Good quality service and fast I would definitely recommend this place to anyone Is looking to repair their ve More

by SIERRAD909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 02, 2019

Mark Christopher Auto Center responded

Sierra, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 26, 2019

Dealership Rating
Employee Rating

A BLESSING This was a dope experience.. From the beginning to the end I felt that they really had my best interest at heart and I appreciate that.. More

by ABurkley23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Cagey

May 26, 2019

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 25, 2019

Dealership Rating
Employee Rating

Satisfied customer I was very satisfied with my overall experience in buying a new car at Mark Christopher Chevrolet of Ontario . First, I went through the Costco Auto r More

by Lrivers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Morales

May 26, 2019

Mark Christopher Auto Center responded

What an enjoyable review to read.  It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 22, 2019

Dealership Rating
Employee Rating

Great sales team Holiday sale and the sales team made it a good time to buy the truck I was looking for. Checked out the trucks on Saturday and purchased it on Sunday More

by RAY.RENSINK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2019

Mark Christopher Auto Center responded

Ray,we are so glad we could take care of all of your needs. Thank you for giving this feedback; we will be sure to share it with the team! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 20, 2019

Dealership Rating
Employee Rating

Great service Service was great part took 3 weeks to arrive but that happens sometimes. Sam is great. Vehicle loaner program needs work I drive a 3500 sierra for a More

by williamsbyph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2019

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 18, 2019

Dealership Rating
Employee Rating

Norm Edwards is the best! Norm Edwards has been taking good care of me and my husband with our car leases for many years. Norm is the best saleman at Mark Christopher! More

by Chino Hills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Edwards

May 20, 2019

Mark Christopher Auto Center responded

Joe, it’s great to know that Norm provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle, please let us know! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 18, 2019

Dealership Rating
Employee Rating

Purchased a car The atmosphere of the dealer was very welcoming and helpful. I am happy with my experience buying a 2018 Malibu. My overall experience was positive. More

by TORREZKAYLYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Carey

May 20, 2019

Mark Christopher Auto Center responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from us. If there is anything more that we can do, please come back and see us again. Take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 14, 2019

Dealership Rating
Employee Rating

excellent and on time they do what they say and over deliver. I have purchased multiple cars from MC in support of my business and they are my dealer of choice. More

by MARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 14, 2019

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 11, 2019

Dealership Rating
Employee Rating

My Cadillac It was my dream to own a Cadillac and you guys made it come true. My wife is very happy and enjoy all the amenities the XT5,. Thanks. More

by POP3000EARL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Cagey, Cassandra Meier

May 12, 2019

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 09, 2019

Dealership Rating

Really bad and disappointing Had an appointment for specific item. Came from 2 hours away and took a day off. Asked in addition to fix my spare key. It took all day without addres More

by SHARONBH30
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Milan Rocha

May 09, 2019

Mark Christopher Auto Center responded

Sharon, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. We will be reaching out to you shortly, thank you for your patience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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