Sam Fakhouri | Page 91

Fair prices on new car purchase from sales reps, however, the finance manager tried to up sell extended warranties that were not needed. The Cadillac Service clerk tried to up sell me on cost of Repair’s and the finance manager tried to up sell extended warranties that were not needed. The Cadillac Service clerk tried to up sell me on cost of Repair’s and tried to charge me for repairs $2500 that should be under warranty. I had to take my Vehicle To another cadi dealer, which complete the work under warranty with no problems. More

by WBRYAN151 Verified Customer Verified Customer

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Only dealership to give us the time of day, thank you! JT was our main sales person, totally 100% person! Would definitely purchase from him again! was our main sales person, totally 100% person! Would definitely purchase from him again! More

by XXXSHROOMS05XXX Verified Customer Verified Customer

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Frank Villalobos and Sam Fakhouri were awesome. Will refer in the future! No pressure, very friendly, could tell they enjoyed their jobs. Thank you both!!! refer in the future! No pressure, very friendly, could tell they enjoyed their jobs. Thank you both!!! More

by SENDITTOMATTEDDY Verified Customer Verified Customer

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Wonderful experience for my husband and I we would highly recommend buying a car from Mark Christopher Cadillac! Tony and Vince were fabulous we will definitely purchase future vehicles from them. recommend buying a car from Mark Christopher Cadillac! Tony and Vince were fabulous we will definitely purchase future vehicles from them. More

by SVRDWGN Verified Customer Verified Customer

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Estimates on lease or buy of the vehicle I was interested in were 20% off when I arrived at the dealership. Typical baiting scenario. Also, felt the dealership did very little to work with me to get close in were 20% off when I arrived at the dealership. Typical baiting scenario. Also, felt the dealership did very little to work with me to get close to the GM Tahoe lease special I was interested in. More

by ICERSKINE30 Verified Customer Verified Customer

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Great experience. Everyone was very helpful and patient with me. They made the whole process very easy. I am really happy with the deal they gave me. with me. They made the whole process very easy. I am really happy with the deal they gave me. More

by NAILSON80 Verified Customer Verified Customer

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Great customer service. Attention to detail. Manny was great from the beginning, all the way to finishing the purchase. Sam helped in every aspect from finding the vehicle to financing. I am a returning c great from the beginning, all the way to finishing the purchase. Sam helped in every aspect from finding the vehicle to financing. I am a returning customer and will also be returning again. More

by A.LAREDO Verified Customer Verified Customer

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I want rushed to make a decision and I was able to have a search for the vehicle I wanted. But aside from the outside of the truck due to the rain, the inside of the truck was not cleaned very well, which th search for the vehicle I wanted. But aside from the outside of the truck due to the rain, the inside of the truck was not cleaned very well, which that should've been great since they didn't have to do anything with the outside. More

by BINKERTELL1 Verified Customer Verified Customer

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Jason was very friendly. The process of purchasing a vehicle was made very easy. I would return in the future to see Jason when purchasing another vehicle. He stayed after business hours to close the vehicle was made very easy. I would return in the future to see Jason when purchasing another vehicle. He stayed after business hours to close the deal and remained very pleasant. More

by NAVIKARMEN Verified Customer Verified Customer

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Great service from start to finish. Received a great deal and I did not have to hassle. I checked with at least 22 dealers and this firm gave me the best price. They provided exceptional customer service. and I did not have to hassle. I checked with at least 22 dealers and this firm gave me the best price. They provided exceptional customer service. More

by TAHOEBLUE619 Verified Customer Verified Customer

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