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Sam Heidel
428 Reviews
I've been working in the automotive industry my whole life and professionally since 2007. My hobbies are hunting/fishing/cars and spending time with my family. Toyota of Rockwall is the place to be!
Read moreDealership Experience
5 yrs
Industry Experience
18 yrs
Specialties & Trainings
ASE Master certified technician
Toyota Certified Service Professional
428 Reviews
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428 Reviews of Sam Heidel
August 05, 2025
Excelente,servicio! Todos son muy amables y respetuoso. Me encantan ir y esperar mi parte favorita es disfrutar de las galletas 🍪 con cafe .🥰🤩 Todos son muy amables y respetuoso. Me encantan ir y esperar mi parte favorita es disfrutar de las galletas 🍪 con cafe .🥰🤩 More
by yolisvene.yc
Verified CustomerOther Employees Tagged: Mick Schott, Kasey Boysaw
August 04, 2025
I had several questions about my service contract which the service agent answered politely and professionally. The wait was longer than usual but the service inspection was right on so it was totally wor the service agent answered politely and professionally. The wait was longer than usual but the service inspection was right on so it was totally worth it. More
by rrwoods3
Other Employees Tagged: Mick Schott, Kasey Boysaw
August 03, 2025
We weren't immediately greeted however when we were the tech was very warm and welcoming. He was informative and helpful of what was needed. I'd visit this location again. The team is very helpful tech was very warm and welcoming. He was informative and helpful of what was needed. I'd visit this location again. The team is very helpful More
by dayoneal4
Other Employees Tagged: Mick Schott
August 03, 2025
Customer care is always priority to each team member. . it’s very important to have just as good service AFTER the sale too. . it’s very important to have just as good service AFTER the sale too. More
by sjtucker985
Other Employees Tagged: Mick Schott, Kasey Boysaw
August 01, 2025
Always professional and great customer service! Also, you all keep us driving on the road!! We have valued and greatly appreciate Casey’s and Sam’s working relationship with us Also, you all keep us driving on the road!! We have valued and greatly appreciate Casey’s and Sam’s working relationship with us More
by krishna.stevens
Other Employees Tagged: Kasey Boysaw
July 31, 2025
Good experience at Toyota of Rockwall. Listened to what was happening with my vehicle. Did have to visit two times to get issue resolved but workers were courteous and polite. Would recomm Listened to what was happening with my vehicle. Did have to visit two times to get issue resolved but workers were courteous and polite. Would recommend to someone interested in Toyotas More
by J.reimer
July 30, 2025
Bonito lugar. Profesionales trabajando. Me sentí relajado al dejar mi auto en manos expertas. Y ahora mejor con personas bilingue Profesionales trabajando. Me sentí relajado al dejar mi auto en manos expertas. Y ahora mejor con personas bilingue More
by rafael
Other Employees Tagged: Mick Schott, Kasey Boysaw
July 24, 2025
every time i take in my car for service it is super quick and easy and easy More
by laurie_meintel
Other Employees Tagged: Mick Schott, Kasey Boysaw
July 22, 2025
Good response. Great quality. Came back after purchasing my vehicle here to get my windows tinted. I had a great experience with Sam - Would completely recommend fo Great quality. Came back after purchasing my vehicle here to get my windows tinted. I had a great experience with Sam - Would completely recommend for anyone coming in for a service with Toyota to set up an appointment with Sam. Smooth transitions! More
by Kevin Huynh
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