Sam Heidel | Page 51
Assistant Service Manager
Toyota of Rockwall
1250 E Interstate 30
Rockwall, TX 75032
I've been working in the automotive industry my whole life and professionally since 2007. My hobbies are hunting/fishing/cars and spending time with my family. Toyota of Rockwall is the place to be!
Read moreDealership Experience
5 yrs, 9 mos
Industry Experience
18 yrs, 9 mos
Specialties & Trainings
ASE Master certified technician
Toyota Certified Service Professional
541 Reviews
Write a Review541 Reviews of Sam Heidel
July 09, 2022
The customer service by phone or in person is excellent from the time you make the phone call to schedule the appointment to picking up . I took my car for a recall issue and they provided me with a list from the time you make the phone call to schedule the appointment to picking up . I took my car for a recall issue and they provided me with a list of immediate issues that needs and some to take care of for later. I didn’t leave my car for those immediately attention items. They were not pushy or unset. Picking up was easy. More
July 07, 2022
This was our first time using this dealership. They didn’t try and upsell us on anything; they only did what was needed, and explained maintenance that was coming up. They did an excellent job! E They didn’t try and upsell us on anything; they only did what was needed, and explained maintenance that was coming up. They did an excellent job! Evidently it was only do to have my tires rotated, but since I just bought a new tires at Costco, it was not necessary and they were very upfront and telling me that. More
June 21, 2022
The customer service was excellent, and they were able to get me in and back out fairly quickly especially for a dealership. I was even able to get the cracks in my windshield sealed under my warranty along get me in and back out fairly quickly especially for a dealership. I was even able to get the cracks in my windshield sealed under my warranty along with my maintenance. Highly recommend Toyota in Rockwall! More
June 16, 2022
Toyota of Rockwall has great customer service and really try to get you in/out quickly. try to get you in/out quickly. More
Other Employees Tagged: Kasey Boysaw , Larry Davis, Josue Gutierrez, Cesar Martinez

