Sam Heidel | Page 11

The service was good and on time as expected as it should be thanks for that be thanks for that More

by DENNIS.GREGG Verified Customer Verified Customer

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Had an appointment for the 25000 mile check up which was just a tire rotation and computer update. Waited for 4 hours, no updates until I texted them myself. Watched others come and go only to just keep wai just a tire rotation and computer update. Waited for 4 hours, no updates until I texted them myself. Watched others come and go only to just keep waiting. Had told them I wanted a car wash at drop off and they still had not done it when they said it was ready. Car was wasn’t even great and nothing wiped or vacuumed. More

by wendeeg73 Verified Customer Verified Customer

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Excelente,servicio! Todos son muy amables y respetuoso. Me encantan ir y esperar mi parte favorita es disfrutar de las galletas 🍪 con cafe .🥰🤩 Todos son muy amables y respetuoso. Me encantan ir y esperar mi parte favorita es disfrutar de las galletas 🍪 con cafe .🥰🤩 More

by yolisvene.yc Verified Customer Verified Customer

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I had several questions about my service contract which the service agent answered politely and professionally. The wait was longer than usual but the service inspection was right on so it was totally wor the service agent answered politely and professionally. The wait was longer than usual but the service inspection was right on so it was totally worth it. More

by rrwoods3 Verified Customer Verified Customer

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Customer care is always priority to each team member. . it’s very important to have just as good service AFTER the sale too. . it’s very important to have just as good service AFTER the sale too. More

by sjtucker985 Verified Customer Verified Customer

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We weren't immediately greeted however when we were the tech was very warm and welcoming. He was informative and helpful of what was needed. I'd visit this location again. The team is very helpful tech was very warm and welcoming. He was informative and helpful of what was needed. I'd visit this location again. The team is very helpful More

by dayoneal4 Verified Customer Verified Customer

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Always professional and great customer service! Also, you all keep us driving on the road!! We have valued and greatly appreciate Casey’s and Sam’s working relationship with us Also, you all keep us driving on the road!! We have valued and greatly appreciate Casey’s and Sam’s working relationship with us More

by krishna.stevens Verified Customer Verified Customer

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Good experience at Toyota of Rockwall. Listened to what was happening with my vehicle. Did have to visit two times to get issue resolved but workers were courteous and polite. Would recomm Listened to what was happening with my vehicle. Did have to visit two times to get issue resolved but workers were courteous and polite. Would recommend to someone interested in Toyotas More

by J.reimer Verified Customer Verified Customer

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Bonito lugar. Profesionales trabajando. Me sentí relajado al dejar mi auto en manos expertas. Y ahora mejor con personas bilingue Profesionales trabajando. Me sentí relajado al dejar mi auto en manos expertas. Y ahora mejor con personas bilingue More

by rafael Verified Customer Verified Customer

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Easy scheduling, quick check-in, good communication with me from my service rep, service completed as produced in just over an hour. me from my service rep, service completed as produced in just over an hour. More

by jabpsufan Verified Customer Verified Customer

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