Sam Heidel | Page 16
Assistant Service Manager
Toyota of Rockwall
1250 E Interstate 30
Rockwall, TX 75032
I've been working in the automotive industry my whole life and professionally since 2007. My hobbies are hunting/fishing/cars and spending time with my family. Toyota of Rockwall is the place to be!
Read moreDealership Experience
6 yrs
Industry Experience
19 yrs
Specialties & Trainings
ASE Master certified technician
Toyota Certified Service Professional
584 Reviews
Write a Review584 Reviews of Sam Heidel
August 27, 2025
The Best Service I Ever Got. I have been with Toyota for a long time I have been with Toyota for a long time More
Other Employees Tagged: Mick Schott, Kasey Boysaw
August 23, 2025
Toyota of Rockwall is the best. was able to get car serviced same day I called. Finished less than hour.Didn’t get to finish reading my paper. Great staff.Thank you was able to get car serviced same day I called. Finished less than hour.Didn’t get to finish reading my paper. Great staff.Thank you More
Other Employees Tagged: Mick Schott, Kasey Boysaw
August 20, 2025
Everything was clean and organized. Staff is knowledgeable and friendly. Waiting are is clean as well. Staff is knowledgeable and friendly. Waiting are is clean as well. More
Other Employees Tagged: Mick Schott, Kasey Boysaw
August 20, 2025
The service was good and on time as expected as it should be thanks for that be thanks for that More
Other Employees Tagged: Kasey Boysaw
August 14, 2025
Had an appointment for the 25000 mile check up which was just a tire rotation and computer update. Waited for 4 hours, no updates until I texted them myself. Watched others come and go only to just keep wai just a tire rotation and computer update. Waited for 4 hours, no updates until I texted them myself. Watched others come and go only to just keep waiting. Had told them I wanted a car wash at drop off and they still had not done it when they said it was ready. Car was wasn’t even great and nothing wiped or vacuumed. More
August 05, 2025
Excelente,servicio! Todos son muy amables y respetuoso. Me encantan ir y esperar mi parte favorita es disfrutar de las galletas 🍪 con cafe .🥰🤩 Todos son muy amables y respetuoso. Me encantan ir y esperar mi parte favorita es disfrutar de las galletas 🍪 con cafe .🥰🤩 More
Other Employees Tagged: Mick Schott, Kasey Boysaw
August 04, 2025
I had several questions about my service contract which the service agent answered politely and professionally. The wait was longer than usual but the service inspection was right on so it was totally wor the service agent answered politely and professionally. The wait was longer than usual but the service inspection was right on so it was totally worth it. More
Other Employees Tagged: Mick Schott, Kasey Boysaw
August 03, 2025
Customer care is always priority to each team member. . it’s very important to have just as good service AFTER the sale too. . it’s very important to have just as good service AFTER the sale too. More
Other Employees Tagged: Mick Schott, Kasey Boysaw
August 03, 2025
We weren't immediately greeted however when we were the tech was very warm and welcoming. He was informative and helpful of what was needed. I'd visit this location again. The team is very helpful tech was very warm and welcoming. He was informative and helpful of what was needed. I'd visit this location again. The team is very helpful More
Other Employees Tagged: Mick Schott

