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Sam Heidel
Sam Heidel | Page 15
Assistant Service Manager
Toyota of Rockwall
1250 E Interstate 30
Rockwall, TX 75032
530 Reviews
I've been working in the automotive industry my whole life and professionally since 2007. My hobbies are hunting/fishing/cars and spending time with my family. Toyota of Rockwall is the place to be!
Read moreDealership Experience
5 yrs, 8 mos
Industry Experience
18 yrs, 8 mos
Specialties & Trainings
ASE Master certified technician
Toyota Certified Service Professional
530 Reviews
Write a Review
530 Reviews of Sam Heidel
Verified Customer
May 31, 2025
They didn’t text me about updates nor even told me when my car was ready for pick up my car was ready for pick up More
by fannypaccot9333
Other Employees Tagged: Mick Schott, Kasey Boysaw
May 31, 2025
Mostly good! Waited 10 minutes upon my appointment for someone to help me. I was only customer there. Greasy hand print on my right front seat bottom when I pick Waited 10 minutes upon my appointment for someone to help me. I was only customer there. Greasy hand print on my right front seat bottom when I picked up, a/c not in for me. Everything else as expected. Staff super nice. More
by kandsmiles
Other Employees Tagged: Mick Schott, Kasey Boysaw
May 25, 2025
The service I received at Toyota was excellent. From the moment I arrived to drop off my Toyota Tundra for repairs, the staff was prepared and professional. They already had a rental vehicle ready From the moment I arrived to drop off my Toyota Tundra for repairs, the staff was prepared and professional. They already had a rental vehicle ready for me, which allowed me to continue with my daily responsibilities without interruption. The entire process was smooth and efficient. I truly appreciated the fact that they took care of everything in advance, ensuring that I wouldn’t have to wait. Their attention to customer convenience and high level of service made the experience outstanding. I am very satisfied with the way I was treated and would not hesitate to return for future service needs. More
by maprio
Other Employees Tagged: Mick Schott, Kasey Boysaw
May 23, 2025
I felt well taken care of, even had a small request that was met without question. was met without question. More
by aaroncblitch
Other Employees Tagged: Mick Schott, Kasey Boysaw
May 17, 2025
Service department did an outstanding job with my oil change. It was super fast and efficient. Very friendly staff as well. change. It was super fast and efficient. Very friendly staff as well. More
by ddobski2
Other Employees Tagged: Mick Schott, Kasey Boysaw
May 16, 2025
Really appreciated all the help that Toyota of Rockwall provided and it made the entire experience seamless and enjoyable. provided and it made the entire experience seamless and enjoyable. More
by jsboske
Other Employees Tagged: Quin Flowers, JEFF LAND, PJ LE
May 16, 2025
Fast service and on time Did what I wanted and informed me of any maintenance needs. me of any maintenance needs. More
by mcbridec79
Other Employees Tagged: Mick Schott
May 14, 2025
Staff was courteous, explained the services that would be performed and estimated time of completion. I was extremely pleased with the service staff. performed and estimated time of completion. I was extremely pleased with the service staff. More
by bholz2014
Other Employees Tagged: Don't remember
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