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Sam Heidel
Sam Heidel at Toyota of Rockwall
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Sam Heidel | Page 19

Assistant Service Manager

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.7
207 Reviews

I've been working in the automotive industry my whole life and professionally since 2007. My hobbies are hunting/fishing/cars and spending time with my family. Toyota of Rockwall is the place to be!

Dealership Experience

3 yrs, 10 mos

Industry Experience

16 yrs, 10 mos

Specialties & Trainings

ASE Master certified technician

Toyota Certified Service Professional

4.7

207 Reviews

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207 Reviews of Sam Heidel

May 23, 2022

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Employee Rating

The service was very fast. Friendly and courteous. Clean environment and comfortable chairs to wait. I highly recommend Toyota Rockwall More

by janeth.gonzalez.c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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May 24, 2022

Toyota of Rockwall responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 20, 2022

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Employee Rating

Very friendly and efficient. Service needs were thoroughly and patiently explained. Very kind in every response. Great service. More

by Annaleepolk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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May 20, 2022

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 10, 2022

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Employee Rating

Excellent attention and great service, very good amenities. The place was very clean and the agents very friendly. More

by ssalazar1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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May 10, 2022

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Toyota of Rockwall. Please don't hesitate to reach out if you need anything else.

April 30, 2022

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Employee Rating

Nice dealership. Close to home. Friendly and humble staff. Very professional. Will come back soon. More

by sheilalucas30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Landrum, Kevin McGuire, Cesar Martinez, Kasey Boysaw , Larry Davis, Josue Gutierrez, Justin Hogue, Don Maddran, Juan Moran

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May 01, 2022

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 28, 2022

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Employee Rating

The service department at Toyota of Rockwall is amazing! When I have to visit the service department, the work is done quickly and efficiently. I am always kept informed of progress by my service advisor! S More

by Mjp71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Apr 29, 2022

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

April 18, 2022

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Employee Rating

Great service and great people make for happy customers. Always a good experience at Rockwall Toyota More

by jventers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Apr 19, 2022

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

April 18, 2022

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Employee Rating

Simply put we have two Toyota autos: 2001 Tacoma pickup and 2009 Sienna that are very dependable because of the Toyota maintenance team. No need for monthly car payments. More

by rrgross72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Wade

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Apr 18, 2022

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 18, 2022

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Employee Rating

I love this service center! They are efficient, thorough and have great customer service! I have not taken my car to be serviced anywhere else. More

by emeneses
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Justin Hogue

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Apr 19, 2022

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Toyota of Rockwall. Please don't hesitate to reach out if you need anything else.

April 15, 2022

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Employee Rating

Great experience as always! Will continue to come here for all my car service needs! More

by orrens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Apr 15, 2022

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Toyota of Rockwall!

April 14, 2022

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Employee Rating

I’ve bought multiple vehicles from this dealership and have always received excellent service and customer service from them. More

by JMTURNER08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Apr 15, 2022

Toyota of Rockwall responded

We appreciate your business and our team looks forward to serving you again soon!

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