Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Sam Heidel
448 Reviews
I've been working in the automotive industry my whole life and professionally since 2007. My hobbies are hunting/fishing/cars and spending time with my family. Toyota of Rockwall is the place to be!
Read moreDealership Experience
5 yrs, 1 mo
Industry Experience
18 yrs, 1 mo
Specialties & Trainings
ASE Master certified technician
Toyota Certified Service Professional
448 Reviews
Write a Review
448 Reviews of Sam Heidel
September 21, 2025
Only intention is to squeeze the customer out and earn commission. Please try and work honestly and not seeing dollar sign whenever you see a customer. Very Very poor service commission. Please try and work honestly and not seeing dollar sign whenever you see a customer. Very Very poor service More
by sibupjacob
Verified CustomerOther Employees Tagged: Mick Schott, Kasey Boysaw
September 20, 2025
Was going to get a ride back to work… but the fast service was amazing they had me in and out in less than an hour. service was amazing they had me in and out in less than an hour. More
by mauro cobian
Other Employees Tagged: Mick Schott, Kasey Boysaw
September 19, 2025
Great service! Fast and efficient! I was in and out of the service department in record time. Fast and efficient! I was in and out of the service department in record time. More
by Lovinlifekeeling
Other Employees Tagged: Mick Schott, Kasey Boysaw
September 17, 2025
The service is quick and very friendly. I would recommend this place to my friends. I would recommend this place to my friends. More
by krchen0604
Other Employees Tagged: Mick Schott, Kasey Boysaw
September 12, 2025
Second visit to Toyota of Rockwall for service. Good communication and fast service. We will continue to use them for service on our 4 Runner Good communication and fast service. We will continue to use them for service on our 4 Runner More
by smdranch
Other Employees Tagged: Mick Schott, Kasey Boysaw
September 08, 2025
Curtious and professional. Comfortable waiting area.introduce themselves to the customers.great place no hassles Comfortable waiting area.introduce themselves to the customers.great place no hassles More
by hambone842
Other Employees Tagged: Lonnie Wade, Mick Schott, Kasey Boysaw
September 08, 2025
Awesome service. People were so friendly and professional at Toyota Rockwall. Thank-you all very much. People were so friendly and professional at Toyota Rockwall. Thank-you all very much. More
by mikeeata
Other Employees Tagged: Mick Schott, Kasey Boysaw
September 07, 2025
Great service department! They communicate consistently and always timely with their service. They resolved our hatch problem and it is working great! They communicate consistently and always timely with their service. They resolved our hatch problem and it is working great! More
by Tessp
September 07, 2025
Sam is very kind, courteous, patient, professional, and informative. He explained to me in a manner that I could understand what was due on my car and what the service dot was going to do as well as what informative. He explained to me in a manner that I could understand what was due on my car and what the service dot was going to do as well as what services will be due the next time. I hope Sam is who takes care of me and my car the next time. More
by Omi
