Sam Heidel
Sam Heidel at Toyota of Rockwall

Sam Heidel | Page 23

Assistant Service Manager

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

Contact Me
4.8
562 Reviews

I've been working in the automotive industry my whole life and professionally since 2007. My hobbies are hunting/fishing/cars and spending time with my family. Toyota of Rockwall is the place to be!

Dealership Experience

5 yrs, 11 mos

Industry Experience

18 yrs, 11 mos

Specialties & Trainings

ASE Master certified technician

Toyota Certified Service Professional

4.8

562 Reviews

Write a Review

562 Reviews of Sam Heidel

February 27, 2025

Dealership Rating
Employee Rating

They are providing excellent services to me so far. I appreciate it. Always following up. More

by Benny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

Feb 27, 2025

Toyota of Rockwall responded

Thank you, Benny, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 27, 2025

Dealership Rating
Employee Rating

We bought our Highlander several years ago. TOR keeps our Highlander in tip top shape where you always feel safe and depend on it to get you anywhere. They also alert us to future service to ta More

by W.HALL26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

Feb 27, 2025

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 26, 2025

Dealership Rating
Employee Rating

This dealership is the best place to get or have a car serviced in Rockwall. I have bought 4 vehicles from them and because I am a Uber, Lyft and rideshare driver have had my car serviced there almost ev More

by rvbdallas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

Feb 26, 2025

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 25, 2025

Dealership Rating
Employee Rating

I had an outstanding experience at Toyota of Rockwall this past Saturday when I brought my vehicle in for a back brake job. From start to finish, the service was nothing short of top-tier, and I have to More

by dp7264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

Feb 25, 2025

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that Kasey had the opportunity to work with you, and we are thrilled that you found your experience with us here at Toyota of Rockwall to be a positive one. Please don't hesitate to reach out if you need anything else.

February 20, 2025

Dealership Rating
Employee Rating

Got me right in quick and easy, fellow helping me was great too, thank you. More

by all5owen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2025

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

February 18, 2025

Dealership Rating
Employee Rating

We have used this dealership for several years and are always pleased with the service and friendly, knowledgeable employees. More

by dgunter75169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

Feb 18, 2025

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 16, 2025

Dealership Rating
Employee Rating

They did a great job during my visit, I really appreciated the communication and text alerts More

by Tinapadilla8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

Feb 17, 2025

Toyota of Rockwall responded

Thanks, Tina, for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

February 16, 2025

Dealership Rating
Employee Rating

Very comfortable, nice and clean dealership and waiting area. Amenities and restrooms readily available to us. More

by Tracierobinson73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

Feb 16, 2025

Toyota of Rockwall responded

Tracie, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 14, 2025

Dealership Rating
Employee Rating

The Service Department is very well organized. The customer lounge areas are very comfortable with coffee, drinks, and even massage chairs. More

by gkquin01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2025

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

February 13, 2025

Dealership Rating
Employee Rating

Everyone I had contact with were very courteous. The service advisor was prompt and notified me by text and call of the finding and repairs More

by nbtrougely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2025

Toyota of Rockwall responded

Thanks for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

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