Sam Heidel | Page 24
Assistant Service Manager
Toyota of Rockwall
1250 E Interstate 30
Rockwall, TX 75032
I've been working in the automotive industry my whole life and professionally since 2007. My hobbies are hunting/fishing/cars and spending time with my family. Toyota of Rockwall is the place to be!
Read moreDealership Experience
5 yrs, 8 mos
Industry Experience
18 yrs, 8 mos
Specialties & Trainings
ASE Master certified technician
Toyota Certified Service Professional
521 Reviews
Write a Review521 Reviews of Sam Heidel
December 01, 2024
The customer service representative was great but I was disappointed that they did not wash the vehicle or vacuum anymore. disappointed that they did not wash the vehicle or vacuum anymore. More
Other Employees Tagged: Mick Schott, Kasey Boysaw
December 01, 2024
There was a delay in my service however the Training Service Rep resolved the delay and have me discount due to the long delay. He was very courteous Service Rep resolved the delay and have me discount due to the long delay. He was very courteous More
Other Employees Tagged: Mick Schott
November 30, 2024
The staff was right there to great me and took good care of my vehicle. of my vehicle. More
Other Employees Tagged: Mick Schott, Kasey Boysaw
November 29, 2024
Absolutely a great group on the side of Sam and Mick and Kasey amazing would recommend to anyone to deal with them Kasey amazing would recommend to anyone to deal with them More
Other Employees Tagged: Mick Schott, Kasey Boysaw
November 28, 2024
I had a flat 20 miles away from them. A Texas stranger changed to my spare, and told me how to get to Rockwall. Got there, some of the most courteous folks I have ever met. Tire was re A Texas stranger changed to my spare, and told me how to get to Rockwall. Got there, some of the most courteous folks I have ever met. Tire was replaced, and I was on my way in good time. I was so impressed with their attitudes. I did not feel like an interruption at all. If I lived close, I would consider buying my next car from them. But I live in Colorado. Totally enjoyed my Texas interaction with them. They made what could have been a terrible day a very good one with their attitudes. More
Other Employees Tagged: Mick Schott, Kasey Boysaw
November 27, 2024
Excellent behavior from advisor and all staff members appreciate it very much and they could solve the problem of my car issue very easily and quickly and suitably cost for labor wages . Appreciate it. appreciate it very much and they could solve the problem of my car issue very easily and quickly and suitably cost for labor wages . Appreciate it. More
Other Employees Tagged: Mick Schott, Kasey Boysaw , Don’t know the advisor name.
November 23, 2024
Great service and explained everything! Was done in a timely and professional manner. Will be back! Was done in a timely and professional manner. Will be back! More
Other Employees Tagged: Mick Schott, Kasey Boysaw
November 22, 2024
The Dealership is an excellent place to go for service. Always enjoy going, everyone is so nice and welcoming. They do good work on my RAV4. Always enjoy going, everyone is so nice and welcoming. They do good work on my RAV4. More
Other Employees Tagged: Kasey Boysaw, AMEER AL-Hadi
November 22, 2024
We were told work would take 4 hours. It took 5.5hrs. No update received! It took 5.5hrs. No update received! More
Other Employees Tagged: Mick Schott, Kasey Boysaw
November 20, 2024
Courteous and very professional! I have been using this Rockwall business for many years, and I have always had great experiences with this dealership. I have been using this Rockwall business for many years, and I have always had great experiences with this dealership. More

