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Sam Heidel
Sam Heidel at Toyota of Rockwall

Sam Heidel | Page 34

Assistant Service Manager

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

Contact Me
4.8
541 Reviews

I've been working in the automotive industry my whole life and professionally since 2007. My hobbies are hunting/fishing/cars and spending time with my family. Toyota of Rockwall is the place to be!

Dealership Experience

5 yrs, 9 mos

Industry Experience

18 yrs, 9 mos

Specialties & Trainings

ASE Master certified technician

Toyota Certified Service Professional

4.8

541 Reviews

Write a Review

541 Reviews of Sam Heidel

June 06, 2024

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Employee Rating

Very friendly and attentive team. Nice and clean waiting areas with a lot of space to work remotely if needed. More

by Gigomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 07, 2024

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 05, 2024

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Employee Rating

Great quick service. They always take good care of me every time I go in for maintenance. More

by sergio.moncada.jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 06, 2024

Toyota of Rockwall responded

Sergio, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Sam and our team and look forward to working with you again.

June 05, 2024

Dealership Rating
Employee Rating

Kasey is always friendly, and she makes sure I have a wonderful experience through my service period. More

by abimbolafabusuyi
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw , Dan Landrum, Cesar Martinez, Kevin McGuire

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Jun 06, 2024

Toyota of Rockwall responded

It's great to hear that Kasey was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

June 02, 2024

Dealership Rating
Employee Rating

Sam and the rest of the service team took care of my service needs professionally, quickly and as promised, as usual. More

by raa.kc5imj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2024

Toyota of Rockwall responded

It's great to hear that Sam was so helpful. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

May 28, 2024

Dealership Rating
Employee Rating

Professional service rendered. Lovely atmosphere and space clients could sit. Overall it was a nice experience More

by busoladivine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 29, 2024

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 25, 2024

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Employee Rating

Great communication between the customer and the service advisor. He keep me in the loop on the whole process . More

by rocanaday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw , Dan Landrum, Cesar Martinez, Kevin McGuire

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May 29, 2024

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Toyota of Rockwall to be a positive one. Please don't hesitate to reach out if you need anything else.

May 25, 2024

Dealership Rating
Employee Rating

Mostly good experience so far. Sam and the team are great. Will continue getting vehicles serviced here More

by avanta2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 29, 2024

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

May 24, 2024

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Employee Rating

They quoted me a price and they stuck to it including tax! My truck was ready when when it was supposed to be! More

by qburt469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw , Dan Landrum, Cesar Martinez, Kevin McGuire

Report | Print
May 29, 2024

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Toyota of Rockwall to be a positive one. Please don't hesitate to reach out if you need anything else.

May 22, 2024

Dealership Rating
Employee Rating

They always take such good care of me. Very Professional and kind. I trust them with my vehicle. More

by Lynn Kate Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw , Dan Landrum, Cesar Martinez, Kevin McGuire

Report | Print
May 29, 2024

Toyota of Rockwall responded

Thanks for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

May 18, 2024

Dealership Rating
Employee Rating

Best experience for first time. I will recommend my friend and family. Very friendly staff. More

by STEVE23PATEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott , Dan Landrum, Cesar Martinez, Kevin McGuire

Report | Print
May 20, 2024

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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