Sam Heidel
Sam Heidel at Toyota of Rockwall

Sam Heidel | Page 8

Assistant Service Manager

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.8
583 Reviews

I've been working in the automotive industry my whole life and professionally since 2007. My hobbies are hunting/fishing/cars and spending time with my family. Toyota of Rockwall is the place to be!

Dealership Experience

6 yrs

Industry Experience

19 yrs

Specialties & Trainings

ASE Master certified technician

Toyota Certified Service Professional

4.8

583 Reviews

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583 Reviews of Sam Heidel

March 18, 2026

Dealership Rating
Employee Rating

Fast and professional service. Clean dealership and great amenities. Everyone very friendly. Thank you Cory More

by corydan.spaulding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

Mar 18, 2026

Toyota of Rockwall responded

It’s fantastic to hear our service was fast, professional, and supported by clean amenities and a welcoming atmosphere. We appreciate you trusting us with your Toyota and will pass along your kind words to Mick, Sam, and Kasey.

March 17, 2026

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Employee Rating

Rockwall staff very helpful,clean place and good service, like to do my service and recommend people to go there More

by fsytrucking
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

Mar 17, 2026

Toyota of Rockwall responded

What a pleasure to hear that our team provided a clean and helpful environment for your Toyota Tundra Hybrid service. Knowing you’d recommend us means a great deal. We look forward to taking care of your Tundra Hybrid again.

March 16, 2026

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From my initial contact with the dealership until the completion of my 30,000 mile service appointment, I was thoroughly impressed. Very polite contacts at all levels of service at the dealership, from s More

by DiAnn
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

Mar 16, 2026

Toyota of Rockwall responded

It’s wonderful to hear that every step, from your initial contact to completing your Grand Highlander’s 30,000-mile service, was handled with courtesy. We’re glad our team made the process smooth. Thank you for trusting us with your Toyota.

March 15, 2026

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We were greeted quickly, with Courtesy, and True sincerity about getting our vehicle in and out as quick as possible. We were shown around the showroom where the restrooms were. There was cookies an More

by Tellisrn
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 16, 2026

Toyota of Rockwall responded

Thank you for sharing your experience. We’re delighted our team greeted you promptly, showed you around the showroom, and kept you comfortable with snacks and refreshments. We appreciate you entrusting your Toyota Highlander to us and hope to be of service again.

March 14, 2026

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Sam is outstanding. That man deserves every bit of praise he gets. He’s wonderful helpful, knowledgeable and makes a routine check into an easy and looked forward to exp More

by Jaron Avittan
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2026

Toyota of Rockwall responded

Thank you for praising Sam’s expertise and friendly approach during your Toyota Prius c service. We’re delighted that what started as a routine check became an easy and enjoyable visit.

March 08, 2026

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Really fast service, I was surprised at the quick turnaround I am so glad I purchased my vehicle from Toyota of Rockwall; I will be purchasing my next vehicle from them. More

by killerloc
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

Mar 08, 2026

Toyota of Rockwall responded

Hearing that your Toyota Tundra service was completed so quickly is fantastic. We appreciate your trust and look forward to assisting with your next Toyota purchase.

March 03, 2026

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Very professional and great communication. Highly recommend Toyota of Rockwall. It is very convenient having a great dealership in Rockwall. More

by SmartTX
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

Mar 03, 2026

Toyota of Rockwall responded

It’s great to hear our Rockwall location provided the convenience you needed and our team kept you informed every step of the way. We appreciate your recommendation and your trust in us for your Toyota service. We look forward to serving you again.

February 25, 2026

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Have bought a lot of cars and this was the best experianc I have ever had. very professional and friendly. Melvin really great..The ypung man that ser up the electronics was very thorough and patient. But Me More

by Ckbrown3643
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Aubrey Price , Melvin Benjamin

Feb 25, 2026

Toyota of Rockwall responded

It’s wonderful to hear that Melvin’s friendly guidance and our electronics specialist’s patience made this your best car-buying experience. We’re proud our team could deliver such professional and thorough assistance. Congratulations on your new Toyota and thank you for the recommendation.

February 21, 2026

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A very good, efficient and wonderful company. I would recommend them to anyone. If you need servise visit this company. More

by rvbdallas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

Feb 21, 2026

Toyota of Rockwall responded

Thank you for recommending us and for sharing your experience with the service on your Toyota Highlander. We’re pleased our team provided efficient and thorough care for your vehicle. We look forward to assisting with any future service needs.

February 19, 2026

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Employee Rating

Best service I ever received. Everyone here is professional and knowledgeable especially Mick, Kasey, and Sam. I would highly recommend this place to family and friends. More

by Tuan74415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

Feb 19, 2026

Toyota of Rockwall responded

We’re thrilled to hear our team delivered the best service for your Highlander. Mick, Kasey, and Sam appreciate your recognition of their expertise. Thank you for recommending us to family and friends.

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