Sam Heidel | Page 9

Sam is fantastic, he is welcoming, reminds you what your vehicle needs and very informative. vehicle needs and very informative. More

by Magriffiths26 Verified Customer Verified Customer

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Every efficient. Honest about what needed to be done. Loved the car wash. Will come back Honest about what needed to be done. Loved the car wash. Will come back More

by jwd2115 Verified Customer Verified Customer

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The car runs great now- looking forward to another 265,000 miles on my 2014 Camry. Thanks to Sam for working with me to keep another Toyota on the road. 265,000 miles on my 2014 Camry. Thanks to Sam for working with me to keep another Toyota on the road. More

by thejs4kz Verified Customer Verified Customer

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The maintenance department is wonderful. All the customer comforts worked. There was even fresh baked cookies. All the customer comforts worked. There was even fresh baked cookies. More

by Carpwes65 Verified Customer Verified Customer

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Had an appointment and got right in. Quick and attentive and makes sure that we are satisfied and leave Happy. Thank you Sam Quick and attentive and makes sure that we are satisfied and leave Happy. Thank you Sam More

by jnicholls05 Verified Customer Verified Customer

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Handled my car work in a timely and profession manner. Would recommend the dealership to others. Would recommend the dealership to others. More

by sally.magee Verified Customer Verified Customer

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Service was fine but you keep harassing me with emails and texts. Here’s your review. and texts. Here’s your review. More

by stephen.newman22 Verified Customer Verified Customer

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quick, easy, and professional! The team greeted me right away and got the process started without issue. The team greeted me right away and got the process started without issue. More

by flores.raymond Verified Customer Verified Customer

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Great service with experiance . Most staff was well traiend and proffessional.We appreciate your service. Most staff was well traiend and proffessional.We appreciate your service. More

by kebede1981 Verified Customer Verified Customer

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I’ve been doing business with Toyota of Rockwall since December 2024, and my experience has been nothing short of excellent. From sales to service, the culture here is truly different. Many dealerships fo December 2024, and my experience has been nothing short of excellent. From sales to service, the culture here is truly different. Many dealerships focus on quick deals with hidden tricks, but Toyota of Rockwall stands out by being upfront, transparent, and genuinely customer-focused. On the sales side, I’ve had the pleasure of working with Quin, a very professional salesperson, and Mr. Steve, the sales manager, who always ensures a fair and honest experience. They give you the time and space you need to make the right decision without pressure. The same professionalism carries over to the service department. The service advisors here focus only on what’s necessary for your vehicle, never trying to upsell things you don’t need. Kawa, my service advisor, has been outstanding. He makes sure my vehicle is taken care of properly and always advises me to bring it back if I notice anything after a repair. That level of care and accountability is rare and deeply appreciated. Overall, Toyota of Rockwall is a dealership that values honesty, professionalism, and long-term relationships over short-term gains. More

by Ghulam Naqshbandyaar Verified Customer Verified Customer

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