Sam Heidel | Page 9

Took my Rav 4 into Toyota of Rockwall to have them look at my hatchback door. After having a rear end accident back in '21 I was told it was replaced. Until about a year ago everything was fine until it st at my hatchback door. After having a rear end accident back in '21 I was told it was replaced. Until about a year ago everything was fine until it started catching when opening a foot and would stop. Mic and his crew did everything they could to fix the issue to no avail. Mic finally came to me with a solution to take it to a trusted Body Shop to see if they could fix it. Mic highly recommended them so I felt comfortable going to them. After about 30 minutes I was informed the problem was fixed. I can't thank Mic and his crew enough for everything they did to try to help this Senior. Very grateful. More

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Excellent service and very convenient. The staff was top notch!! I will be a returning customer! The staff was top notch!! I will be a returning customer! More

by schatz1 Verified Customer Verified Customer

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I am very pleased with Toyota of Rockwall. Professional, dependable, proficient, friendly, trusting, timely, knowledgeable. Professional, dependable, proficient, friendly, trusting, timely, knowledgeable. More

by pkemmerson0 Verified Customer Verified Customer

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Since moving to Rockwall I have used this dealership. Always get great service from the staff at Toyota of Rockwall. Always get great service from the staff at Toyota of Rockwall. More

by david_stewart Verified Customer Verified Customer

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Fast service and very friendly staff, easy people to deal with, quality service and communication with, quality service and communication More

by ricky.lozano Verified Customer Verified Customer

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Sam does a great job servicing all of our cars and making sure they are calibrated accurately, Amazing communication. He is the only one we trust. sure they are calibrated accurately, Amazing communication. He is the only one we trust. More

by Rusty's Bodywerks Verified Customer Verified Customer

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Excellent Service. Prompt, Professional and friendly. I always Walkin and get my service done just in time. In fact, service center folks call and remind the custom Prompt, Professional and friendly. I always Walkin and get my service done just in time. In fact, service center folks call and remind the customer and give heads up for upcoming service which beauty about this place. Indeed, a heart winning service at this service center. More

by mdraza007 Verified Customer Verified Customer

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Excellent service. Friendly service rep. Vehicle was serviced very quick and washed. Thanks for the help. Friendly service rep. Vehicle was serviced very quick and washed. Thanks for the help. More

by wfinney4 Verified Customer Verified Customer

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Everyone I spoke with was very friendly and helpful! Their service department is top notch! They do their best to get your car serviced quickly and safely as possible! Their service department is top notch! They do their best to get your car serviced quickly and safely as possible! More

by marjie97 Verified Customer Verified Customer

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For the past two years, Sam Heidel has been my "go-to" CSR at this dealership. He does an excellent of explaining what work has to be done on my car and why. The quality and reliability of the service pro CSR at this dealership. He does an excellent of explaining what work has to be done on my car and why. The quality and reliability of the service provided greatly exceeds the cost. Which is why my car is serviced exclusively at this dealership. More

by gkquin01 Verified Customer Verified Customer

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