Sam Macababbad | Page 3

Heritage always does a good job taking care of our car. We have over 100,000 miles on our 2022 remain & don’t trust anyone else for service. Sam did a great job recommending the correct tires & services w We have over 100,000 miles on our 2022 remain & don’t trust anyone else for service. Sam did a great job recommending the correct tires & services we needed. I really like that Brad & Sam always recognize us & greet us by name. Great customer service! More

by pamelaoney Verified Customer Verified Customer

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My service advisor, Sam is by far the best I’ve had there or anywhere else. He was very easy to work with, extremely communicative, and a very nice guy. Sam made the process so easy and efficient. The on or anywhere else. He was very easy to work with, extremely communicative, and a very nice guy. Sam made the process so easy and efficient. The only critique I have is when the tech installed the new tires, they got into one of the wheels, putting a deep scratch in one of them. Not a huge deal because the vehicle is 5 years old now but had it been newer, this would have been a bigger deal. More

by X4Z28 Verified Customer Verified Customer

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The service center always gives us top notch care and quick service. They go beyond the normal to make customer service a priority. quick service. They go beyond the normal to make customer service a priority. More

by lylwal55 Verified Customer Verified Customer

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Great service, quick and thorough. There was no problems dropping my truck off for service. There was no problems dropping my truck off for service. More

by Antonio Verified Customer Verified Customer

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Came in on an appt to change oil. Guys jumped right on it was done in about 30 minutes Guys jumped right on it was done in about 30 minutes More

by Gary.tanksley Verified Customer Verified Customer

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This is the worst service dept. I have used in my 49 years of using a car dealer.Sam Macababbad would not call me back after several calls he has no people skills .He needs be in th I have used in my 49 years of using a car dealer.Sam Macababbad would not call me back after several calls he has no people skills .He needs be in the back washing cars More

by teresamcguffey2 Verified Customer Verified Customer

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Brought my truck in to fix a problem that they didn't fix now they wants to charge me a 2nd diagnostic fee. Don't feel like I can trust this dealership. now they wants to charge me a 2nd diagnostic fee. Don't feel like I can trust this dealership. More

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Great service all the way around. This establishment always goes a step above. Will get you in and out and does not miss a beat! This establishment always goes a step above. Will get you in and out and does not miss a beat! More

by dshaylab32 Verified Customer Verified Customer

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I have purchased 4 vehicles over the past 25 years here! First because convenient and close to my home--but then it was also the care and personal attention I got from the same employees over the years! First because convenient and close to my home--but then it was also the care and personal attention I got from the same employees over the years! Same sales JR on my vehicles -same financial man-Brad --who is now service manager and I always stay with same service Rep-Sam. I cried when John Left--But Sam has taken his place. They always take care of all my needs on vehicle and make sure its done right and take care of me taking me home etc... They even remember personal things about me from year to year and ask me!--This is how a dealership should be!-especially when their clients are loyal to them! I will always stick with them and the vehicles I purchase. Brad--5 stars as the financial Dept and now service manager--hope he doesn't go anywhere! More

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Sam was and always is amazing. He is knowledgeable, respectful, and provides the best customer service. He is knowledgeable, respectful, and provides the best customer service. More

by dhowsmail Verified Customer Verified Customer

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