Sam Macababbad
Sam Macababbad at Heritage GMC Buick

Sam Macababbad | Page 3

Service Advisor

Heritage GMC Buick

930 E Interstate 30
Rockwall, TX 75087

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4.6
83 Reviews

Dealership Experience

5 yrs, 1 mo

4.6

83 Reviews

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83 Reviews of Sam Macababbad

September 10, 2025

Dealership Rating
Employee Rating

This is the worst service dept. I have used in my 49 years of using a car dealer.Sam Macababbad would not call me back after several calls he has no people skills .He needs be in th More

by teresamcguffey2
Service Price Transparency
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Service Time
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Recommend Dealer
No

August 17, 2025

Dealership Rating
Employee Rating

Brought my truck in to fix a problem that they didn't fix now they wants to charge me a 2nd diagnostic fee. Don't feel like I can trust this dealership. More

by gdfranklin1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

August 02, 2025

Dealership Rating
Employee Rating

Great service all the way around. This establishment always goes a step above. Will get you in and out and does not miss a beat! More

by dshaylab32
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Moore, Garrett Lentz, Michael Jordan , Marcus Carson

July 17, 2025

Dealership Rating
Employee Rating

I have purchased 4 vehicles over the past 25 years here! First because convenient and close to my home--but then it was also the care and personal attention I got from the same employees over the years! More

by TOOTHFAIRY121458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Tittle , JR in sales--maybe no longer there?

May 30, 2025

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Employee Rating

Sam was and always is amazing. He is knowledgeable, respectful, and provides the best customer service. More

by dhowsmail
Service Price Transparency
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Recommend Dealer
Yes

May 26, 2025

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Employee Rating

Did not stop until they found the problem with my car. Thanks to Sam and the Mechanic More

by margfreeman44
Service Price Transparency
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Recommend Dealer
Yes

May 12, 2025

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Employee Rating

Very nice and clean. Was welcome when I came through the doors. Service was done in a timely fashion. More

by SRT_LOVE32
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Moore, Garrett Lentz, Michael Jordan , Marcus Carson

April 10, 2025

Dealership Rating
Employee Rating

The dealership it's self is great the technicians on the other hand. I guess get in a hurry or over look things. More

by fireman175422
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dustin Gentzel , Zach, salesman

April 09, 2025

Dealership Rating
Employee Rating

Another purchase at Heritage with Jr, great experience overall. The sales manager (Dustin) was also great, got me a great deal. Thank You Team Heritage! More

by samuelg87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 22, 2025

Dealership Rating
Employee Rating

They got me taken care of without any hassle, I prefer to go to this location. More

by torresrosalie45
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mike Moore, Garrett Lentz, Michael Jordan , Marcus Carson, Nathan- services

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