Sam Mercado | Page 17
Service Advisor - Lexus Certified
Jim Hudson Lexus
328 Killian Rd
Columbia, SC 29203
187 Reviews
Write a Review187 Reviews of Sam Mercado
August 17, 2019
Excellent Job! On time & price with qualities! Service department took very good care of my car I drives better than ever before. Thanks for all service team! On time & price with qualities! Service department took very good care of my car I drives better than ever before. Thanks for all service team! More
August 17, 2019
Personal care without equal! From Rusty McDonald to Sam in finance they don’t come any better. We always Enjoy visiting the dealership! Rusty in particular is not just a great s From Rusty McDonald to Sam in finance they don’t come any better. We always Enjoy visiting the dealership! Rusty in particular is not just a great sales person but He truly enjoys people and it shows! More
Other Employees Tagged: Jasmine Foreman, Rusty MacDonald
August 13, 2019
As Good as it Gets! I have noticed that almost all of the customers reviews for Jim Hudson Lexus, are not only 5 stars, they are glowingly so. This is no accident-I have I have noticed that almost all of the customers reviews for Jim Hudson Lexus, are not only 5 stars, they are glowingly so. This is no accident-I have had Lexus cars for 17 years- almost since day one and the advent of the LS 400. You can certainly put me in the group of ecstatic 5 star plus reviewers Keep it Going! -Ken Cutler- More
Other Employees Tagged: Danny Chupek , Darryn Russ
August 12, 2019
Very good I was pleased with the service!! Sam and Shaun were professional and polite!! The atmosphere is wonderful ! I was satisfied with the service and the I was pleased with the service!! Sam and Shaun were professional and polite!! The atmosphere is wonderful ! I was satisfied with the service and the guys were very friendly !! More
Other Employees Tagged: Shaun Crosier , Roka
August 09, 2019
Great Dealership The dealership is so friendly. Jasmine was so nice when I called to get the service set up. The driver was very nice as well. Great Dealership! The dealership is so friendly. Jasmine was so nice when I called to get the service set up. The driver was very nice as well. Great Dealership! More
Other Employees Tagged: Jasmine Foreman
August 06, 2019
Oil change and servicing Amazing customer service! In and out of an oil change and service check weighing 60 minutesSam Mercardo was great at explaining the invoice and everyt Amazing customer service! In and out of an oil change and service check weighing 60 minutesSam Mercardo was great at explaining the invoice and everything done to my Tahoe. More
Other Employees Tagged: Darryn Russ
August 05, 2019
Service Jim Hudson always gives efficient and thorough service each time I bring our vehicle in for service. They’re able to tell me how much time it will tak Jim Hudson always gives efficient and thorough service each time I bring our vehicle in for service. They’re able to tell me how much time it will take if I wait for service or if I need to leave the vehicle. Thanks once again. More
August 03, 2019
Excellent Customer Service From.the moment I enter the Dealership, the atmosphere was very pleasant. My Saleperson, Juan F. Listening to my concerns. Then he provide me with a From.the moment I enter the Dealership, the atmosphere was very pleasant. My Saleperson, Juan F. Listening to my concerns. Then he provide me with an excellent presentation about the dealership and Community involving. He.was very professional, knowledgeable, courteous.i had plan to secure info only, but his presentation and test drive...I wanted the es Lexus. More
Other Employees Tagged: Juan Figueroa, Wesley Hammond, Receptionist, referred by Harold Riley
August 01, 2019
Quick service I took my car in for service but didn't request a loaner as I live across town so felt like that would be a waste of time. I waited and it only took I took my car in for service but didn't request a loaner as I live across town so felt like that would be a waste of time. I waited and it only took approximately two hours which went by fast. More
July 27, 2019
Greet service Took the car in for a repair to the third brake light which had a TSB or a technical service bulletin notice. Quick write up, quick loaner and a quick Took the car in for a repair to the third brake light which had a TSB or a technical service bulletin notice. Quick write up, quick loaner and a quick and total fix for the problem all with a smile and total competence. More

