Sam Mercado | Page 16

Personal attention Unlike many dealerships, this one actually shows you that they appreciate you and your business. Not just lip service, but personal customized servic Unlike many dealerships, this one actually shows you that they appreciate you and your business. Not just lip service, but personal customized service for your individual needs. They made me feel special. More

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Great visit The addition of messaging and video updates during the service is out of this world!!!! it is a great innovation and I was pleased to be updated while The addition of messaging and video updates during the service is out of this world!!!! it is a great innovation and I was pleased to be updated while waiting. More

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Personalized Service From the time I drove my car into the bay, until I was escorted to my vehicle, I received personalized, high quality service. At Jim Hudson Lexus o From the time I drove my car into the bay, until I was escorted to my vehicle, I received personalized, high quality service. At Jim Hudson Lexus of Columbia, you feel like a valued guest - not a customer. My service rep., Sam, did a great job at meeting my needs, and had several 😁. I also appreciated the added feature of an audio assessment. I felt like I was right there with the maintenance specialist. Thank you Sam! Jim Huson Lexus is privaledge to have you! Til next time, keep up the excellent service! Mirra Cleveland 🤗 More

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Always excellent I had an appointment Melvin, but he was very busy. Sam addressed all of my needs and set up my maintenance schedule and kept me informed. Excellent I had an appointment Melvin, but he was very busy. Sam addressed all of my needs and set up my maintenance schedule and kept me informed. Excellent job. Keep up the good service. More

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Extremely happy with my purchase I recently purchased a brand new Lexus RX 350 from Jim Hudson Lexus and can truly say it was one of the most enjoyable shopping experiences I have eve I recently purchased a brand new Lexus RX 350 from Jim Hudson Lexus and can truly say it was one of the most enjoyable shopping experiences I have ever had! Not only did I get a super deal on my new Lexus, the manager, salesperson and finance manager were all very professional and wonderful to work with. I will never visit another dealership, except Jim Hudson. I am now a customer for life!! More

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Service Very efficient with the drop off of my car and paperwork for a loaner and getting me on my way to work in a matter of minutes. Thank you Very efficient with the drop off of my car and paperwork for a loaner and getting me on my way to work in a matter of minutes. Thank you More

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Battery Did a great job to research the battery history. Covered under warranty. Service was very quick. The wait time was relaxing. Keep up the good wo Did a great job to research the battery history. Covered under warranty. Service was very quick. The wait time was relaxing. Keep up the good work. More

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Best experience ever with Samuel. Samuel makes me feel at home. Everytime he has a smile and willing to help me in everything needed. He is the best service guy at Lexus. Samuel makes me feel at home. Everytime he has a smile and willing to help me in everything needed. He is the best service guy at Lexus. More

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Great Awesome dealership and excellent service!! Michael Hamilton is our salesman and is the Best and Tony Locklear always takes Great care of me in the ser Awesome dealership and excellent service!! Michael Hamilton is our salesman and is the Best and Tony Locklear always takes Great care of me in the service department!! More

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Great first experience with service department Everything went smooth. Quicker than expected. Cleaned the vehicle which is a nice touch. Sam was friendly and efficient. Five stars for team and serv Everything went smooth. Quicker than expected. Cleaned the vehicle which is a nice touch. Sam was friendly and efficient. Five stars for team and service. More

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