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Sam Mercado
Sam Mercado | Page 8
Service Advisor - Lexus Certified
Jim Hudson Lexus
328 Killian Rd
Columbia, SC 29203
189 Reviews
189 Reviews
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189 Reviews of Sam Mercado
July 17, 2021
My car buying experience at Jim Hudson Lexus and with Christian Jackson was "hands-down" the best I've ever experienced. He made me feel comfortable and I felt I'd known him for more than the couple of h Christian Jackson was "hands-down" the best I've ever experienced. He made me feel comfortable and I felt I'd known him for more than the couple of hours I was there. Not only is he a great salesperson, but he belongs in the "good people" category as well. Thank you Mr. Jackson for my beautiful Lexus and good luck in your future endeavors. More
by Kjackson1219
Other Employees Tagged: Christian Jackson
June 16, 2021
This Lexus dealership is well organized, great employees, and welcomes customers. Sam went oUt of his way to make sure I was comfortable comfortable with the process since this was my first service visit and welcomes customers. Sam went oUt of his way to make sure I was comfortable comfortable with the process since this was my first service visit More
by Me
May 19, 2021
Professional service and Personnel, the waiting time wasn’t bad with the service they had to do. Very clean place. The people that works there are real friendly, they always say hi or how you are doing wasn’t bad with the service they had to do. Very clean place. The people that works there are real friendly, they always say hi or how you are doing when they passes by. More
by Franklinblyden
May 13, 2021
Scheduling service was an easy task with the online schedule. Upon arrival I received friendly, courteous service from the whole team! Thank you all for a great job. schedule. Upon arrival I received friendly, courteous service from the whole team! Thank you all for a great job. More
by jrt447
May 11, 2021
Sam and Melvin are the BEST! Professional and courteous, they provide updates on the service progress along with clear explanations of any unexpected vehicle issue. they provide updates on the service progress along with clear explanations of any unexpected vehicle issue. More
by jfcpalmetto@hotmail.com
Other Employees Tagged: Melvin Alston
May 05, 2021
This dealership has spent decades training its employees to deliver stellar services and this extends to all departments. As a customer it’s noticeable and pays big dividends. I’m on my 3rd Lexus from third to deliver stellar services and this extends to all departments. As a customer it’s noticeable and pays big dividends. I’m on my 3rd Lexus from third dealer and while the car is superb it’s really the people and the service that make this a spectacular experience in owning an automobile. Here’s a big salute to Jim Hudson, his management team and to each and every one of their employees for making driving a grand and fun experience. My sincere thanks to each of you. More
by lanier
Other Employees Tagged: Michael Hamilton, Shaun Crosier
April 20, 2021
Excellent Customer Skills and Service. I had 120000 mile service performed on my rx450h. Sam Mercado gave me pricing upfront and kept me informed on when it would be done and also if there was anything else service performed on my rx450h. Sam Mercado gave me pricing upfront and kept me informed on when it would be done and also if there was anything else that needed attention. More
by andrewxt
March 19, 2021
This is my 3rd vehicle with Jim Hudson, and there's a reason why I always go back. Anita Smith was great, even though they didn't have the car I was looking for at the dealership, she made it happen. She reason why I always go back. Anita Smith was great, even though they didn't have the car I was looking for at the dealership, she made it happen. She was able to find the model, color and specifications that I was looking for. There's a reason why this dealership is number 1 and every other dealer is just competing for number 2. More
by Jorge Figueroa
Other Employees Tagged: Anita Smith
