Sam Mercado | Page 8

Melvin is the best!! Makes it easy and pleasant experience. Always helpful and prepared. Clean and friendly atmosphere no matter how busy they are . No complaints experience. Always helpful and prepared. Clean and friendly atmosphere no matter how busy they are . No complaints More

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My car buying experience at Jim Hudson Lexus and with Christian Jackson was "hands-down" the best I've ever experienced. He made me feel comfortable and I felt I'd known him for more than the couple of h Christian Jackson was "hands-down" the best I've ever experienced. He made me feel comfortable and I felt I'd known him for more than the couple of hours I was there. Not only is he a great salesperson, but he belongs in the "good people" category as well. Thank you Mr. Jackson for my beautiful Lexus and good luck in your future endeavors. More

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This Lexus dealership is well organized, great employees, and welcomes customers. Sam went oUt of his way to make sure I was comfortable comfortable with the process since this was my first service visit and welcomes customers. Sam went oUt of his way to make sure I was comfortable comfortable with the process since this was my first service visit More

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Professional service and Personnel, the waiting time wasn’t bad with the service they had to do. Very clean place. The people that works there are real friendly, they always say hi or how you are doing wasn’t bad with the service they had to do. Very clean place. The people that works there are real friendly, they always say hi or how you are doing when they passes by. More

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Scheduling service was an easy task with the online schedule. Upon arrival I received friendly, courteous service from the whole team! Thank you all for a great job. schedule. Upon arrival I received friendly, courteous service from the whole team! Thank you all for a great job. More

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Sam and Melvin are the BEST! Professional and courteous, they provide updates on the service progress along with clear explanations of any unexpected vehicle issue. they provide updates on the service progress along with clear explanations of any unexpected vehicle issue. More

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This dealership has spent decades training its employees to deliver stellar services and this extends to all departments. As a customer it’s noticeable and pays big dividends. I’m on my 3rd Lexus from third to deliver stellar services and this extends to all departments. As a customer it’s noticeable and pays big dividends. I’m on my 3rd Lexus from third dealer and while the car is superb it’s really the people and the service that make this a spectacular experience in owning an automobile. Here’s a big salute to Jim Hudson, his management team and to each and every one of their employees for making driving a grand and fun experience. My sincere thanks to each of you. More

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great place to get car serviced. They couldn't get part until next day, so I got a loaner car. then they called me when ready so I didn't need to waste time. until next day, so I got a loaner car. then they called me when ready so I didn't need to waste time. More

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Excellent Customer Skills and Service. I had 120000 mile service performed on my rx450h. Sam Mercado gave me pricing upfront and kept me informed on when it would be done and also if there was anything else service performed on my rx450h. Sam Mercado gave me pricing upfront and kept me informed on when it would be done and also if there was anything else that needed attention. More

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GREAT SERVICE CARING AND FAST. THEY WORK WITH YOU AND DELIVER AS AGREED. CLEAN AREA AND AMENITIES MAKES FOR A GOOD EXPERIENCE. WELL DONE. THANKS DELIVER AS AGREED. CLEAN AREA AND AMENITIES MAKES FOR A GOOD EXPERIENCE. WELL DONE. THANKS More

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