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Sam Mercado
Sam Mercado at Lou Bachrodt Chevrolet Coconut Creek

Sam Mercado | Page 10

Service Advisor

Lou Bachrodt Chevrolet Coconut Creek

5500 N State Road 7
Coconut Creek, FL 33073

Contact Me
4.6
216 Reviews

Languages Spoken

English English

4.6

216 Reviews

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216 Reviews of Sam Mercado

March 06, 2022

Dealership Rating
Employee Rating

My service advisor Sam was very helpful concerning my auto.. He was very knowledgeable about the needs of my vehicle. More

by DOMG48
Recommend Dealer
Yes
Print
Mar 08, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 05, 2022

Dealership Rating
Employee Rating

Nice clean place, friendly service people, very helpful, didn’t have to wait long for my oil change and got a car wash for free. Will definitely be back for other services, was recommended by Jeff Beaver, a More

by Itsmebabe1939
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Biskup, Edward Mendez, Matthew Gonsalves , Stephen Christie, Kuwayne Clarke, David Hirsch, Priscilla Macias, Chris Potter, Jeff Beaver and Brandon

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Mar 08, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! Thank you Jeff Beaver for the referral!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 02, 2022

Dealership Rating
Employee Rating

Went in for service. They ended up cracking my windshield. Nothing could be done that day. I’ve called Chris potter my service associate numerous times and no call back. More

by DANNYDITZEL88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: David Hirsch, Chris Potter

Print
Mar 03, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Danny, Have you heard anything back from Chris yet? I responded to your review originally and thought that someone had contacted you!

March 02, 2022

Dealership Rating
Employee Rating

Staff is very friendly and courteous. Waiting time was long but worth it. Good job. More

by CLARA-LOPEZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Mar 03, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a experience with Sam, even though the wait was long! We are working on that. We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 01, 2022

Dealership Rating
Employee Rating

Need to give customers full understanding of what diagnostic were done on vehicle and if repairs are needed immediately or soon. More

by raslaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Mar 03, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you for taking the time to tell us about your recent service experience at Lou Bachrodt Chevrolet. Your complete satisfaction is very important to us and we apologize if our staff did not communicate with you better. We will get with the service department and work on this! We value you as a customer and hope we will have another opportunity to better serve you in the future.

February 26, 2022

Dealership Rating
Employee Rating

When I arrived at my appointment time, the service representative was ready for me and my car. More

by wendyginz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mariusz "MD" Danczuk, Renee Smith

Print
Feb 28, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 22, 2022

Dealership Rating
Employee Rating

The process was easy and Sam made the experience fast, knowledgeable and convenient. I’m beyond pleased with my service. More

by Mvonstetina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Feb 23, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 22, 2022

Dealership Rating
Employee Rating

Great service. ...Sam did an excellent job of dealing with my fuel injector problem. Courteous as always. More

by Griff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Feb 23, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Griff, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 19, 2022

Dealership Rating
Employee Rating

Great and fast service, Sam was professional and kept me in the loop. Thanks for the help More

by aims448
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Feb 21, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater

February 19, 2022

Dealership Rating
Employee Rating

Sam is amazing and very trust worthy He guides you through the services need and doesnt try to rip you off He is very knowledgeable More

by scubaadict
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Feb 21, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

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