Sam Mercado | Page 12
Service Advisor
Lou Bachrodt Chevrolet Coconut Creek
5500 N State Road 7
Coconut Creek, FL 33073
Languages Spoken
English
213 Reviews
Write a Review213 Reviews of Sam Mercado
January 31, 2022
The service very good. My car was repairs the same day I dropped it off. dropped it off. More
Other Employees Tagged: Matthew Gonsalves
January 31, 2022
Brought vehicle in for transmission repair. They told me I need a sensor. $1500. Paid for the repair only for it to read the same as before. Transmission overheated after I picked it up. Now transmission ha I need a sensor. $1500. Paid for the repair only for it to read the same as before. Transmission overheated after I picked it up. Now transmission has a loud clunky sound, and has no reverse gear and no second gear. Totally shot. I now need a new transmission that won’t be covered by warranty, in addition to the $1500 part I was sold, but totally did not need. Worst service I have ever received in my life. Cannot stress enough my dissatisfaction. Technician is incompetent. Cannot believe that in this day I cannot trust the service department that I bought the truck from. I would have been better off going to an independent transmission service center. More
January 30, 2022
Best service ever resolved my issue in no time, they were prompt and the customer service was great. prompt and the customer service was great. More
Other Employees Tagged: Edward Mendez, Matthew Gonsalves , Stephen Christie, Kuwayne Clarke, David Hirsch, Priscilla Macias, Chris Potter
January 30, 2022
What great service quickly and perfect on my Chevrolet Camaro thanks guys for the service Camaro thanks guys for the service More
Other Employees Tagged: Shawn Biskup, Edward Mendez, Matthew Gonsalves , Stephen Christie, Kuwayne Clarke, David Hirsch, Priscilla Macias, Chris Potter
January 30, 2022
I have shopped at this dealership for the last 20 years and have nothing but great relationships. 5 trucks bought. and have nothing but great relationships. 5 trucks bought. More
Other Employees Tagged: Mariusz "MD" Danczuk, Shawn Biskup, Edward Mendez, Matthew Gonsalves , Stephen Christie, Kuwayne Clarke, David Hirsch, Priscilla Macias, Chris Potter
January 28, 2022
I always take my car to Lou Bachrodt. They treat me very well. They always to the highest quality work. They are extremely trustworthy. I am thrilled with the work they did on my car. well. They always to the highest quality work. They are extremely trustworthy. I am thrilled with the work they did on my car. More
January 25, 2022
The gentleman that assisted me when I was there was Sam Mercado. He was very polite and took good care of me. He told me something about noise in my front wheel. I told him I will be back the end of the Mercado. He was very polite and took good care of me. He told me something about noise in my front wheel. I told him I will be back the end of the month to take care of it. Hopefully, next time I will be given a diagnostic report so I can keep up. More
Other Employees Tagged: Edward Mendez, Matthew Gonsalves , David Hirsch
January 25, 2022
Never had a bad experience. Been dealing with Sam Mercado in service for years he is absolutely the best. in service for years he is absolutely the best. More
Other Employees Tagged: Guillermo Batallas , Stephen Christie, Magela Kasparian
January 23, 2022
I had an oil change scheduled at 8 am it was not completed until 11a. I would have liked someone coming in and explaining why it was taking so long. Normally it takes 45 min. I guess when it is a no completed until 11a. I would have liked someone coming in and explaining why it was taking so long. Normally it takes 45 min. I guess when it is a no charge service visit you are out on the back burner. More

