Sam Mercado
Sam Mercado at Lou Bachrodt Chevrolet Coconut Creek

Sam Mercado | Page 12

Service Advisor

Lou Bachrodt Chevrolet Coconut Creek

5500 N State Road 7
Coconut Creek, FL 33073

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4.0
213 Reviews

Languages Spoken

English English

4.0

213 Reviews

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213 Reviews of Sam Mercado

January 31, 2022

Dealership Rating
Employee Rating

The service very good. My car was repairs the same day I dropped it off. More

by EGGHEAD0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Gonsalves

Feb 01, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

January 31, 2022

Dealership Rating
Employee Rating

Brought vehicle in for transmission repair. They told me I need a sensor. $1500. Paid for the repair only for it to read the same as before. Transmission overheated after I picked it up. Now transmission ha More

by Monstacon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 31, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Please call our service manager Shawn at 954-247-5286

Feb 10, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Sorry to hear this! I just spoke with Shawn and left you a message. We want to help, please call us back!

Feb 09, 2022

Monstacon responded

I have tried to contact the service manager several times regarding this issue. I get no call back. Please call me 954 790-2469 so we can resolve the issue

January 30, 2022

Dealership Rating
Employee Rating

Best service ever resolved my issue in no time, they were prompt and the customer service was great. More

by VPAPPLIANCEREPAIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edward Mendez, Matthew Gonsalves , Stephen Christie, Kuwayne Clarke, David Hirsch, Priscilla Macias, Chris Potter

Jan 31, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

January 30, 2022

Dealership Rating
Employee Rating

What great service quickly and perfect on my Chevrolet Camaro thanks guys for the service More

by martinowskii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Biskup, Edward Mendez, Matthew Gonsalves , Stephen Christie, Kuwayne Clarke, David Hirsch, Priscilla Macias, Chris Potter

Jan 31, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

January 30, 2022

Dealership Rating
Employee Rating

I have shopped at this dealership for the last 20 years and have nothing but great relationships. 5 trucks bought. More

by KSSERVICES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mariusz "MD" Danczuk, Shawn Biskup, Edward Mendez, Matthew Gonsalves , Stephen Christie, Kuwayne Clarke, David Hirsch, Priscilla Macias, Chris Potter

Jan 31, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We want to thank you for being such a good loyal 20 year customer customer to GM and to us! Thank you very much for always servicing and purchasing your Chevys with us ! We appreciate your business! We also wanted to thank you for always taking the time to fill out all the surveys that get sent to you! It means so much to us when we receive such positive comments about our staff and their experience, especially from a long time customer as yourself

January 28, 2022

Dealership Rating
Employee Rating

I always take my car to Lou Bachrodt. They treat me very well. They always to the highest quality work. They are extremely trustworthy. I am thrilled with the work they did on my car. More

by babsaponte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of you r day to review us on DealerRater.

January 26, 2022

Dealership Rating
Employee Rating

Friendly service of my vehicle with a quick turnaround. No extra waiting around upon arrival. More

by MICHAELCIACCIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 27, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Michael, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 25, 2022

Dealership Rating
Employee Rating

The gentleman that assisted me when I was there was Sam Mercado. He was very polite and took good care of me. He told me something about noise in my front wheel. I told him I will be back the end of the More

by corastriggles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edward Mendez, Matthew Gonsalves , David Hirsch

Jan 26, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! And yes, by all means, make sure Sam has the techs do the diagnostic test, but remember to ask what the cost of it is first..ok? We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 25, 2022

Dealership Rating
Employee Rating

Never had a bad experience. Been dealing with Sam Mercado in service for years he is absolutely the best. More

by MNMDADDY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Batallas , Stephen Christie, Magela Kasparian

Jan 25, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 23, 2022

Dealership Rating
Employee Rating

I had an oil change scheduled at 8 am it was not completed until 11a. I would have liked someone coming in and explaining why it was taking so long. Normally it takes 45 min. I guess when it is a no More

by DASCAR99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 24, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center- Coconut Creek and we are sorry your wait time was so long! We will work on this issue!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

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