Sam Waddell
Sam Waddell at Honda of Kenosha

Sam Waddell | Page 27

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.8
675 Reviews

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

Dealership Experience

6 yrs, 1 mo

4.8

675 Reviews

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675 Reviews of Sam Waddell

November 13, 2023

Dealership Rating
Employee Rating

Service was quick and as expected. Waiting area was great for me to work while I waited. More

by sharris2911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen

Nov 13, 2023

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that Todd, Sam, and our team had the opportunity to work with you, and we are thrilled that you found your service experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

November 10, 2023

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Very nice and comfortable waiting area, good customer service.provides excellent service and very trustworthy. More

by pmbartstudio
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2023

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Kenosha; we look forward to having you as a valued customer for many years to come.

November 07, 2023

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Employee Rating

Friendly and honest staff who are very helpful and get the job done quickly and correctly. I travel almost an hour passing other Honda dealers to come to them. More

by markbirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2023

Honda of Kenosha responded

Mark, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Kenosha, we look forward to having you as a valued customer for many years to come!

November 06, 2023

Dealership Rating
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Good service , we like “Sam” (Samuel). We don’t mine seeing Sam again to be our service man helping us More

by JOCA91
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 06, 2023

Honda of Kenosha responded

Thank you! Sam and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

November 04, 2023

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Very easy to get an appointment last minute. And staff at the desk are very friendly. Also the communication via text is very convenient. More

by mikealby1524
Service Price Transparency
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Recommend Dealer
Yes
Nov 05, 2023

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

November 03, 2023

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Employee Rating

Great service, great people to work with. Timely service, fair price. 5 star service for a 20 year customer! More

by serty114
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter

Nov 03, 2023

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

November 03, 2023

Dealership Rating
Employee Rating

Can’t tell me why all cautions light keep coming on . .I got a new battery and they keep competing on.. they act like I’m not telling the truth More

by phillster14811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2023

Honda of Kenosha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

November 02, 2023

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Employee Rating

I was in and out quickly for my first service appt. Much appreciated since I was on a lunch break! Staff was pleasant. More

by skgilling
Service Price Transparency
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Recommend Dealer
Yes
Nov 03, 2023

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 27, 2023

Dealership Rating
Employee Rating

Excellent service. Kept me up to date on my car’s service. Had a loaner car available for me which is much appreciated. More

by Jean
Service Price Transparency
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Recommend Dealer
Yes
Oct 30, 2023

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, Jean, and we hope to see you again!

October 27, 2023

Dealership Rating
Employee Rating

This dealership is fantastic they are honest, treated me very respectfully, polite, very informative about the service that my auto needed and kept me updated as to the work being done. The dealership is c More

by CURRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2023

Honda of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

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