Service dept great, sales dept not so great.
Mistake was never getting back with me that no financing available. Lesson, never judge a book by the cover. I have since gone to your competitors
Mistake was never getting back with me that no financing available. Lesson, never judge a book by the cover. I have since gone to your competitors and paid cash for just the right Honda. Very bad customer service. You should try honesty with poltiental customers weather
ts good news or bad.
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by peetatmendo
Service Price Transparency
Aug 30, 2025 -
Honda of Kenosha responded
We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Aug 30, 2025 -
Honda of Kenosha responded
We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
The service representative was very courteous and
helpful. He listened to us and took care of our needs.
helpful. He listened to us and took care of our needs.
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by fushaw02
Verified Customer
Verified Customer
Aug 26, 2025 -
Honda of Kenosha responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Kenosha, we look forward to having you as a valued customer for many years to come!
I really appreciate all the help & wonderful service I
get & Sam is the best person to deal with.
get & Sam is the best person to deal with.
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by jgibeau3
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Abed Alchaar
Aug 15, 2025 -
Honda of Kenosha responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha. We look forward to having you as one of our valued customers for many more years to come!
Honda of Kenosha is awesome, trustworthy, loyal, helpful,
friendly,curtious,kind , obedient cheerful,thrifty, brave , clean, and reverent
friendly,curtious,kind , obedient cheerful,thrifty, brave , clean, and reverent
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by galby
Verified Customer
Verified Customer
Service Price Transparency
Aug 14, 2025 -
Honda of Kenosha responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Very good service and I was in and out as estimated.
I like the facility nice and clean.
I like the facility nice and clean.
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by tedklik
Verified Customer
Verified Customer
Service Price Transparency
Aug 06, 2025 -
Honda of Kenosha responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.
Our service manager is Sam Waddell.
He does an excellent t job of keeping us informed and explaining what is going on with the car and what the recommendations are. Our car is in good h
He does an excellent t job of keeping us informed and explaining what is going on with the car and what the recommendations are. Our car is in good hands at Honda of Kenosha.
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by PattyV
Verified Customer
Verified Customer
Service Price Transparency
Aug 04, 2025 -
Honda of Kenosha responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Kenosha, we look forward to having you as a valued customer for many years to come!
Sam Waddell and the service department were very
responsive when I had a problem with my CR-V.
responsive when I had a problem with my CR-V.
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by larrywatson0491
Service Price Transparency
Jul 31, 2025 -
Honda of Kenosha responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.
excellent services very nice people and help and answer
all the questions that i ask
all the questions that i ask
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by mariavelino
Verified Customer
Verified Customer
Service Price Transparency
Jul 30, 2025 -
Honda of Kenosha responded
Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Sam has always been friendly and professional.
Car is only 1 year old so haven’t had any issues. Several recalls that have been handled quickly. So far we are happy.
Car is only 1 year old so haven’t had any issues. Several recalls that have been handled quickly. So far we are happy.
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by Twoj238
Verified Customer
Verified Customer
Service Price Transparency
Jul 27, 2025 -
Honda of Kenosha responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.
Excellent service department.
Came in for differential fluid change and fuel injector cleaning. Performed in about 1 1/2 hours while I waited.
Came in for differential fluid change and fuel injector cleaning. Performed in about 1 1/2 hours while I waited.
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by dhfual767
Service Price Transparency
Jul 15, 2025 -
Honda of Kenosha responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.
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5 yrs, 10 mos
