Sam Waddell
Sam Waddell at Honda of Kenosha

Sam Waddell | Page 4

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.8
673 Reviews

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

Dealership Experience

5 yrs, 10 mos

4.8

673 Reviews

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673 Reviews of Sam Waddell

September 24, 2025

Dealership Rating
Employee Rating

You did a good job changing my transmission fluid. Really shifts very smooth now. I would recommend this service to others. More

by Cjstephan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2025

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 22, 2025

Dealership Rating
Employee Rating

Prompt courteous service. I was told scheduled service may take Longer than anticipated due to internal issues, but the car was ready before the original estimate. More

by laurieilles
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

September 20, 2025

Dealership Rating
Employee Rating

I'm not happy because I signed as a guarantor and they put me first without my permission. More

by cardenasmaria569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 24, 2025

Honda of Kenosha responded

Hello Maria: We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Sep 24, 2025

Honda of Kenosha responded

Hello Maria: We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

September 19, 2025

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Employee Rating

They are the BEST! Sam our service consultant is so helpful & accommodating. Thank you for always helping us get the best possible service for our multiple cars!! More

by dduckett159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2025

Honda of Kenosha responded

Thanks for sharing about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

September 18, 2025

Dealership Rating
Employee Rating

Quick appointment. Rodney was very helpful with my questions. Washed the car per my request. More

by RKOSKI666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2025

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

September 08, 2025

Dealership Rating
Employee Rating

This dealership is incredibly unprofessional, and frankly unsafe. The service center isn’t as big of an issue as the dealership is but i was deeply disappointed with my entire experience. The lack of safety More

by Abbc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 11, 2025

Honda of Kenosha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Sep 11, 2025

Honda of Kenosha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

September 01, 2025

Dealership Rating
Employee Rating

Quick friendly service Appointment available immediately Clean comfortable waiting room with good wireless Honest assessment of needs More

by david_a_walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2025

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

August 30, 2025

Dealership Rating
Employee Rating

Service went well, the intake person by the maintenance reception needs some customer service 101. Also when trying to obtain my car after service I have to go around the parking lot to find it after a w More

by cmilanpt91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2025

Honda of Kenosha responded

Quality customer service is always our number one priority, and we will share your comments with the team. Thank you for choosing Honda of Kenosha, we look forward to having you as a valued customer for many years to come!

August 29, 2025

Dealership Rating
Employee Rating

Thank you for the great service. Much appreciiated! The service guys at the desk are great to deal with. Thank you again More

by pamela.pozza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2025

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 28, 2025

Dealership Rating
Employee Rating

Have great experiences working with Sam Waddell as my service coordinator. Takes his time explaining any concerns or what work has been completed or any issues and has great communication skills . Goes t More

by spaniel2453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2025

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

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