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Sam Waddell
Sam Waddell at Honda of Kenosha

Sam Waddell | Page 58

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

Contact Me
4.8
675 Reviews

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

Dealership Experience

6 yrs, 1 mo

4.8

675 Reviews

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675 Reviews of Sam Waddell

November 01, 2021

Dealership Rating
Employee Rating

Service was timely and efficient. Only did what I asked, no pressure to add additional services. And car wash was nice. More

by dwierschke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 01, 2021

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 01, 2021

Dealership Rating
Employee Rating

It was a very good experience brought my car in at 8 AM and pretty much got my car back within two hours was a battery issue and was repaired with no issues under warranty More

by jma593
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa Wilson, Todd Rohrssen, Joe Valente, Rodney Porter , Marc Bardi, JEREMIAH ROSE, Gina Ruiz, Mike Semik

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Nov 01, 2021

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

October 25, 2021

Dealership Rating
Employee Rating

Excellent service. Appointment time secured and met with advisor in a timely manner. Completed the requested work and in addition received a car wash. More

by Michelle.lane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 25, 2021

Honda of Kenosha responded

Thank you, Michelle, for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 22, 2021

Dealership Rating
Employee Rating

Service advisors are very friendly and offer expert advice about what service is necessary. However, call backs can be hit or miss. More

by chrisneuhaus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente , Randy Wilson

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Oct 25, 2021

Honda of Kenosha responded

Thank you for your very kind review, Chris. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

October 21, 2021

Dealership Rating
Employee Rating

Went for standard oil change. Good and fast service. Gave a free car wash too. More

by Ridzip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa Wilson, Todd Rohrssen, Karmala Sutton, Amos Longanecker, Joe Valente, Rodney Porter , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

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Oct 22, 2021

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 15, 2021

Dealership Rating
Employee Rating

Honda of Kenosha is very organized and efficient. Work was done fast and with great communication. More

by BAW13
Recommend Dealer
Yes
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Oct 17, 2021

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

October 13, 2021

Dealership Rating
Employee Rating

Great experience with Sam!! He was supper friendly and answer all of my question. Excellent service!!! More

by ALEERAAM.NAAVARRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 13, 2021

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 12, 2021

Dealership Rating
Employee Rating

Expensive. 46.00 for oil change … Honda in gurnee charges me 30.00 . And they wanted me to pay 160.00 to check a shake in my breaks . What’s the point of having extended warranty then ? More

by Goddess83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Melissa Wilson, Todd Rohrssen, Karmala Sutton, Amos Longanecker, Joe Valente, Rodney Porter , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

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Oct 29, 2021

Honda of Kenosha responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

October 04, 2021

Dealership Rating
Employee Rating

The care and customer service has always been pleasant and understanding. When something is wrong I feel like they give honest solutions. More

by nsiragusa05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 04, 2021

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 04, 2021

Dealership Rating
Employee Rating

Wonderful service! Rodney was very helpful in resolving a problem with a cracked windshield. The repair was done promptly, courteously and I was given a loaner vehicle. More

by salwisc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Report | Print
Oct 04, 2021

Honda of Kenosha responded

Thank you so much for your kind words for Rodney, and for taking the time to leave us this wonderful feedback!

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