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Sam Waddell

Overview Reviews (682) Inventory (242)

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Sam Waddell

Sam Waddell | Page 59

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

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4.8

682 Reviews

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

Overview Reviews (682) Inventory (242)

Dealership Experience

6 yrs, 3 mos

4.8

682 Reviews

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682 Reviews of Sam Waddell

October 22, 2021

Dealership Rating

Employee Rating

Service advisors are very friendly and offer expert advice about what service is necessary. However, call backs can be hit or miss. advice about what service is necessary. However, call backs can be hit or miss. More

by chrisneuhaus

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente , Randy Wilson

Oct 25, 2021 -

Honda of Kenosha responded

Thank you for your very kind review, Chris. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

October 21, 2021

Dealership Rating

Employee Rating

Went for standard oil change. Good and fast service. Gave a free car wash too. a free car wash too. More

by Ridzip

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Melissa Wilson, Todd Rohrssen, Karmala Sutton, Amos Longanecker, Joe Valente, Rodney Porter , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Oct 22, 2021 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 15, 2021

Dealership Rating

Employee Rating

Honda of Kenosha is very organized and efficient. Work was done fast and with great communication. was done fast and with great communication. More

by BAW13

Verified Customer

Recommend Dealer

Yes

Oct 17, 2021 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

October 13, 2021

Dealership Rating

Employee Rating

Great experience with Sam!! He was supper friendly and answer all of my question. Excellent service!!! answer all of my question. Excellent service!!! More

by ALEERAAM.NAAVARRO

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 13, 2021 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 12, 2021

Dealership Rating

Employee Rating

Expensive. 46.00 for oil change … Honda in gurnee charges me 30.00 . And they wanted me to pay 160.00 to check a shake in my breaks . What’s the point of having extended warranty then ? charges me 30.00 . And they wanted me to pay 160.00 to check a shake in my breaks . What’s the point of having extended warranty then ? More

by Goddess83

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Melissa Wilson, Todd Rohrssen, Karmala Sutton, Amos Longanecker, Joe Valente, Rodney Porter , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Oct 29, 2021 -

Honda of Kenosha responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

October 04, 2021

Dealership Rating

Employee Rating

The care and customer service has always been pleasant and understanding. When something is wrong I feel like they give honest solutions. and understanding. When something is wrong I feel like they give honest solutions. More

by nsiragusa05

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 04, 2021 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 04, 2021

Dealership Rating

Employee Rating

Wonderful service! Rodney was very helpful in resolving a problem with a cracked windshield. The repair was done promptly, courteously and I was given a loaner vehicle. problem with a cracked windshield. The repair was done promptly, courteously and I was given a loaner vehicle. More

by salwisc

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Oct 04, 2021 -

Honda of Kenosha responded

Thank you so much for your kind words for Rodney, and for taking the time to leave us this wonderful feedback!

October 04, 2021

Dealership Rating

Employee Rating

Great staff and quick service without hassle. There prices are always on point as well prices are always on point as well More

by jvaletti

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 04, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 01, 2021

Dealership Rating

Employee Rating

Fast and efficient and courteous, great operation, well done. Everyone new there jobs and did it well done. Everyone new there jobs and did it well More

by larryduggs

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Oct 03, 2021 -

Honda of Kenosha responded

Thank you, Larry, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 28, 2021

Dealership Rating

Employee Rating

I received fast and great customer service when I sign in my vehicle. My vehicle was ready for pick up before excepted time. Will return and I highly recommend Honda service Dept for anyone looking for servi my vehicle. My vehicle was ready for pick up before excepted time. Will return and I highly recommend Honda service Dept for anyone looking for service . More

by lelopez

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 29, 2021 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

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