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Sam Waddell
675 Reviews
I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.
Read moreDealership Experience
6 yrs, 1 mo
675 Reviews
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675 Reviews of Sam Waddell
August 21, 2021
Unsatisfied with your customer service. Very unprofessional. Emailed by car was ready when to the desk waited 10 minutes while the guy was doing something not real sure what he was doing. I w unprofessional. Emailed by car was ready when to the desk waited 10 minutes while the guy was doing something not real sure what he was doing. I was standing at the desk. Kept working. Then had my email wrong. Not happy More
by birish.52
Verified Customer
August 18, 2021
Great service, easy to get to, service advisors really know their stuff. I was quoted a price what my service would be and they were only off by about two dollars. I know the work will always be done on t know their stuff. I was quoted a price what my service would be and they were only off by about two dollars. I know the work will always be done on time and they will use Honda parts More
by pamelamccallum
August 17, 2021
Excellent thorough service completed at cost and time quoted. Documented work to be considered in the future with no pressure to complete now. Will continue using for future service work. quoted. Documented work to be considered in the future with no pressure to complete now. Will continue using for future service work. More
by david.frost81
August 16, 2021
Very professional and easy to work with and my car was returned to me very clean and they finished in a timely manner thank you! returned to me very clean and they finished in a timely manner thank you! More
by gallagher5
Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter , Marc Bardi, JEREMIAH ROSE, Gina Ruiz
August 13, 2021
Every time I go to the Honda of Kenosha I never have any problems you see they took care of everything that I need to have done to my car and the allotted amount of time problems you see they took care of everything that I need to have done to my car and the allotted amount of time More
by Obo
Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter , Marc Bardi, JEREMIAH ROSE, Gina Ruiz
August 12, 2021
Lack of updates from service. I had to call and follow up. Confusion in service to call and get permission to fix the problem when it was determined. I had to call and give permission. Valuable time was w up. Confusion in service to call and get permission to fix the problem when it was determined. I had to call and give permission. Valuable time was wasted. More
by jayfitz58
Other Employees Tagged: Joe Valente
August 12, 2021
Went in for an oil change tire rotation and auto Butler everything was fine except the auto Butler my leather interior was supposed to be conditioned and when I got the vehicle back it was plainly obvious everything was fine except the auto Butler my leather interior was supposed to be conditioned and when I got the vehicle back it was plainly obvious that nothing had been done to the leather interior More
by ryansj
Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter , Marc Bardi, Gina Ruiz
August 10, 2021
Sam was very helpful and courteous. I appreciated his kind demeanor and patience with my questions. The service was done in a timely manner and communication was fantastic kind demeanor and patience with my questions. The service was done in a timely manner and communication was fantastic More
by JCOLP1
August 09, 2021
I was very aggravated bc I originally made my appointment for Tuesday 8/3, but when I arrived & the rep was checking me in he said that I wasn’t eligible for the complimentary oil change bc my car was NOT ce for Tuesday 8/3, but when I arrived & the rep was checking me in he said that I wasn’t eligible for the complimentary oil change bc my car was NOT certified pre-owned. He gave me a sheet of paper with my Vin # & it stated Not certified. I paid extra for it to be certified when I bought it. He told me that I would have to speak with the salesman or finance manager, but they aren’t in until 9 am & it was only 7:15. So I rescheduled for Friday. When I arrived at work I checked my glove box & had a card stating it was certified pre-owned. Very confused I looked at the Vin #s & noticed that the sheet he gave me & the # on the card were different. I then checked the actual one on my car & it was not the one that the rep gave me on the sheet. I called the rep & he apologized & said he must have made a mistake copying & pasting in the computer. I understand that there are mistakes, but I was not happy bc I had to go another day & get up early More
by kpolster1026
Other Employees Tagged: Marc Bardi
August 09, 2021
Thank you for the awesome incredible service. Your service and service guys are great! Much appreciated. Very efficient and thank you for taking care of me so well service and service guys are great! Much appreciated. Very efficient and thank you for taking care of me so well More
by pamela.pozza
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