Sam Waddell
Sam Waddell at Honda of Kenosha

Sam Waddell | Page 61

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

Contact Me
4.8
673 Reviews

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

Dealership Experience

5 yrs, 10 mos

4.8

673 Reviews

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673 Reviews of Sam Waddell

August 17, 2021

Dealership Rating
Employee Rating

Excellent thorough service completed at cost and time quoted. Documented work to be considered in the future with no pressure to complete now. Will continue using for future service work. More

by david.frost81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2021

Honda of Kenosha responded

Thank you for your very kind review, David. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

August 16, 2021

Dealership Rating
Employee Rating

Very professional and easy to work with and my car was returned to me very clean and they finished in a timely manner thank you! More

by gallagher5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Aug 16, 2021

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 13, 2021

Dealership Rating
Employee Rating

Every time I go to the Honda of Kenosha I never have any problems you see they took care of everything that I need to have done to my car and the allotted amount of time More

by Obo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Aug 16, 2021

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

August 12, 2021

Dealership Rating
Employee Rating

Lack of updates from service. I had to call and follow up. Confusion in service to call and get permission to fix the problem when it was determined. I had to call and give permission. Valuable time was w More

by jayfitz58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente

Aug 13, 2021

Honda of Kenosha responded

Jay, We appreciate your business and our team looks forward to serving you again soon!

August 12, 2021

Dealership Rating
Employee Rating

Went in for an oil change tire rotation and auto Butler everything was fine except the auto Butler my leather interior was supposed to be conditioned and when I got the vehicle back it was plainly obvious More

by ryansj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter , Marc Bardi, Gina Ruiz

Aug 12, 2021

Honda of Kenosha responded

Hello Ryan, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly.

August 10, 2021

Dealership Rating
Employee Rating

Sam was very helpful and courteous. I appreciated his kind demeanor and patience with my questions. The service was done in a timely manner and communication was fantastic More

by JCOLP1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2021

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

August 09, 2021

Dealership Rating
Employee Rating

I was very aggravated bc I originally made my appointment for Tuesday 8/3, but when I arrived & the rep was checking me in he said that I wasn’t eligible for the complimentary oil change bc my car was NOT ce More

by kpolster1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc Bardi

Aug 10, 2021

Honda of Kenosha responded

Thank you for your feedback. We are disappointed to hear that your experience with us has not been an entirely positive one, and we apologize for the challenges you have faced. Please reach out to us and provide your contact information and I will be in touch shortly as I would appreciate the opportunity to try and find a way to turn this around for you.

August 09, 2021

Dealership Rating
Employee Rating

Thank you for the awesome incredible service. Your service and service guys are great! Much appreciated. Very efficient and thank you for taking care of me so well More

by pamela.pozza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2021

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 09, 2021

Dealership Rating
Employee Rating

Pleasant and fast service. Sam in Service department was really efficient. He updated me on my service while I waited. Make experience painless and quick. More

by MICHELE.SCHMIDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2021

Honda of Kenosha responded

Thank you for your business and this review, Michele. We're happy to hear that Sam and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 06, 2021

Dealership Rating
Employee Rating

The service I received was quick and the work was very well done. I was kept informed and the price I was quoted was fair. More

by wscw966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter , Marc Bardi, Gina Ruiz

Aug 06, 2021

Honda of Kenosha responded

Thank you, we appreciate your business and our team looks forward to serving you again soon!

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