Sam Weisman | Page 15

Since 2020, Coastal KIA has provided my family and I outstanding service, and we thank you. Although I fear leaving someone out from this last weekend's service, I'll give it a shot anyway. I called M outstanding service, and we thank you. Although I fear leaving someone out from this last weekend's service, I'll give it a shot anyway. I called Mr. Tomlin late last week from the road, seeking any early appointment Saturday (3/8) and he gladly fit me in, stating he wouldn't be working Saturday, but I'd be in good hands none-the-less. Upon entering, Mr. Nelson & Mr. Weisman greeted me by name, although both were involved with other customers at the time (oh, and although they weren't there Saturday, both Mr. Wigger & Mr. Kirschner always makes a point to greet me). Mr. Gorkey stepped in and asked if he could be of service, and he patiently listened to my concerns, assuring me he'd take care of everything AND throw in a free car wash! Ed was the shuttle driver that day and he graciously gave me a lift home...and again back to the dealership later in the day when I called. I appreciate his kindness and help, as do I David (who has given me rides in the past). Ms. Best was the one who called me later in the day to inform me my car was ready, and upon arrival, Mr. Gorkey checked me out. The result? No charge!...AND a free car wash! I could, should say more, but alas...I've got to get back to work myself! All that to say, "Thank you!" for your professionalism, your customer service, your clean & friendly facility, and fresh coffee! You've got my business! Blessings to the Coastal KIA family in 2025. RS, Kurt Lang More

by LANGSINLET Verified Customer Verified Customer

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Friendly staff will return for other car services. Clean waiting area and staff kept me updated Clean waiting area and staff kept me updated More

by moslun Verified Customer Verified Customer

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Coastal KIA is the smoothest running service department of any dealership I've used. They're professional and update you repeatedly about progress in the servicing. When they have presented non-essential of any dealership I've used. They're professional and update you repeatedly about progress in the servicing. When they have presented non-essential options, there has never been any pressure on me. I trust them. Period. More

by HERBGANT Verified Customer Verified Customer

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Fast and straight to the resolution. Very grateful for the minimal impact to my work day. Very grateful for the minimal impact to my work day. More

by Graham Verified Customer Verified Customer

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A top-notch dealership. They are very professsional and friendlly. They get you in and out fast while doing a excellent job. They are very professsional and friendlly. They get you in and out fast while doing a excellent job. More

by ARMSTRONGPEGGY51 Verified Customer Verified Customer

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As always Sam is a pleasure to work with when servicing my Telluride. I had a few recalls to take care of, and during the service, the technician saw that I needed rear brakes, and a front end alignment. S my Telluride. I had a few recalls to take care of, and during the service, the technician saw that I needed rear brakes, and a front end alignment. Sam also made sure to keep me in the loop, checking on me throughout the service. Since I was scheduled to wait while the car was being worked on, they were able to accommodate the repairs needed. The customer waiting area is quite comfortable, and well maintained. They offer a great selection of complimentary snacks, water, coffee, and tea. More

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Excellent service standards. Excellent customer service. Excellent workmanship. Honest and reliable. Clean and very modern dealership. Excellent customer service. Excellent workmanship. Honest and reliable. Clean and very modern dealership. More

by SDMARTINO Verified Customer Verified Customer

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Always a great experience at this dealership, very pleasant staff, and Sam is always very helpful with any questions I may have. pleasant staff, and Sam is always very helpful with any questions I may have. More

by danny t12475 Verified Customer Verified Customer

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My "go to" for service. Sam always takes care of me. Prompt and efficient maintenance. Sam always takes care of me. Prompt and efficient maintenance. More

by geckstein Verified Customer Verified Customer

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My Granddaughter took her car in for oil Charge and Alignment. Everything was fine except I've paid for some expensive package that was supposed to cover maintenance for years. I returned after the pu Alignment. Everything was fine except I've paid for some expensive package that was supposed to cover maintenance for years. I returned after the purchase of a 2024 4 runner with 2000 miles on it and asked for a clearer explanation of what I bought. Really wanted to sit down with someone who will have the patience, to explain it in detail but another gentleman tried to explain how I have a 74, 000 loan, we traded a Rav 4. I just need this in simpler terms and what it actually covers. The best Employees in your company are Sam & Bob in the Maintenace. facility. Clone them and give them a raise. They know what Customer Service is! More

by JCHERRY0 Verified Customer Verified Customer

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