Always helpful.
Dave drove me over to Mayfaire and I finished my Christmas shopping while I waited for my service to be done. Everyone is alway cheerful and informat
Dave drove me over to Mayfaire and I finished my Christmas shopping while I waited for my service to be done. Everyone is alway cheerful and informative.
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by LESLIEMARSH0
Verified Customer
Verified Customer
Service Price Transparency
Dec 19, 2024 -
Coastal Kia responded
Fantastic news! We appreciate the five star review and are thrilled to hear you were able to take advantage of our complimentary concierge service. Please do not hesitate to reach out if you need us. Thanks again!
I had an oil change and inspection done.
They performed a warranty replacement that I didn’t even know I needed free of charge. Nice lobby area and friendly staff
They performed a warranty replacement that I didn’t even know I needed free of charge. Nice lobby area and friendly staff
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by AJOB223
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Darren Gokey, Tony Kirschner
Dec 19, 2024 -
Coastal Kia responded
We appreciate the five star review and compliments for our team. We strive to deliver a truly exceptional experience to every client during every visit. We are here if you need us.
The best service department.
Attentive. Helpful, accommodating. Comfortable waiting area, treat me like family from Howard Ramsey, John Wigger, all the way upstairs to Peggy and
Attentive. Helpful, accommodating. Comfortable waiting area, treat me like family from Howard Ramsey, John Wigger, all the way upstairs to Peggy and Pat. Thank you. I drive 1 1/2 hours for service and I'm 78 years old. It's worth the effort.
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by SUZCKE
Verified Customer
Verified Customer
Service Price Transparency
Dec 19, 2024 -
Coastal Kia responded
Thank you so much! We sincerely appreciate the five star review. It was thoughtful of you to mention so many of our team members by name. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for traveling so far to see us. We truly appreciate it. Please do not hesitate to reach out if you need us. Thanks again!
Always take good care of my car and are very courteous
and professional. Appreciate it.
and professional. Appreciate it.
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by neffandrew151
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Darren Gokey
Dec 06, 2024 -
Coastal Kia responded
We appreciate the five star review and compliments for our service team. We love the feedback including, "always take good care of my car and very courteous and professional." Thank you for choosing Coastal Kia with your automotive service needs. Please do not hesitate to reach out if you need us. Thanks again!
This is not just a review but a testimonial.
I have been with this dealership since 2011, when I bought my first Kia Rio. I loved that car and drove it for 13 years without any major problems
I have been with this dealership since 2011, when I bought my first Kia Rio. I loved that car and drove it for 13 years without any major problems other than the usual wear and tear. On September 25, I was in a car accident and due to my air bags deploying, my car was deemed total by the insurance company. I had over 140,000 miles on that car and probably would have kept driving it until it actually died. The accident turned out to be a blessing in disguise. Although Bob Tomlin and Sam Weisman kept my car running like a top throughout the years, I was able to buy a new Kia Rio, fully loaded and in perfect condition (2023) with the help of their very professional, and honest sales team. I worked with Ever, Shaye, Isaiah, and "GQ," to obtain what will probably be my last car (I am older and assume in another 10-15 years my children will chauffeur me around, and like my first car and 13 years experience with Coastal Kia, I will drive with the peace of mind that not only did I get a great financial deal but that I also bought a quality car backed by honest, quality professionals who actually care about their customers. I am a very happy member of the Coastal Kia family. Thank you for taking care of me all these years.
Jessica Van Nostrand
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by jvannostrand54
Nov 25, 2024 -
Coastal Kia responded
Jessica, simply amazing! Thank you! Your heartfelt testimonial and compliments for our entire staff are greatly appreciated. It was thoughtful of you to recognize so many of our team members by name. We can not thank you enough for your review and high marks. Please do not hesitate to reach out if you need us. Thanks again!
I was in for my first service.
Each of the service people I encountered were very courteous and helpful. My vehicle was taken back at my appointment time and I was on my way in l
Each of the service people I encountered were very courteous and helpful. My vehicle was taken back at my appointment time and I was on my way in little over an hour. Thoroughly pleased with my experience.
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by peggy.madsen
Verified Customer
Verified Customer
Service Price Transparency
Nov 26, 2024 -
Coastal Kia responded
Thank you for the five star service review and compliments for our service team members. Your heartfelt testimonial is greatly appreciated. We are thrilled we exceeded your expectations during your first service visit. It was thoughtful of you to share your experience online and we appreciate it. We are here if you need us.
As usual Sam and team did a wonderful job on a
complicated problem. Thanks All.
complicated problem. Thanks All.
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by ROBERT.TODD.SR
Verified Customer
Verified Customer
Nov 26, 2024 -
Coastal Kia responded
Thank you! Our Service Consultant Sam Weisman is a true ambassador for our customer service culture. It was extremely thoughtful of you to recognize his efforts. We appreciate the five star rating and gracious comments. Please do not hesitate to reach out if you need us. Thanks again!
I bought the car at Coastal Kia with an AUL 100,000
mile(WRAP) warranty, of very limited usefulness, that's the main reason
mile(WRAP) warranty, of very limited usefulness, that's the main reason
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by SOCCERUS
Verified Customer
Verified Customer
Service Price Transparency
Nov 22, 2024 -
Coastal Kia responded
Thank you for the review and helpful information. We appreciate the five rating for our Service Consultant Sam Weisman. He is a true ambassador for our customer service culture. It was thoughtful of you to recognize his efforts. Please reach out to our Business Manager Mike Mascavage regarding any service contract questions you may have. Mike can be reached at 910-408-0100. We are here to help. Thanks again
They have always done an excellent job for any service,
from basic oil changes to installing new motors.
from basic oil changes to installing new motors.
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by beccablackbu
Verified Customer
Verified Customer
Service Price Transparency
Nov 22, 2024 -
Coastal Kia responded
Thank you! Your high marks and compliments for our service team are greatly appreciated. We sincerely appreciate your loyalty and rating for our Service Consultant Sam Weisman. Sam is a true ambassador for our customer service culture. It was thoughtful of you to recognize his efforts. Thanks again!
Extremely impressed!
Everyone at Coastal Kia is honest, qualified and very professional. I’ve been coming here for years and Sam has been an overall pleasure to work with
Everyone at Coastal Kia is honest, qualified and very professional. I’ve been coming here for years and Sam has been an overall pleasure to work with! Wouldn’t go anywhere else!
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by ChristopherFlowers910
Verified Customer
Verified Customer
Service Price Transparency
Nov 19, 2024 -
Coastal Kia responded
Thank you! Our Service Consultant Sam Weisman is a true ambassador for our customer service culture. It was thoughtful of you to recognize his efforts online. We sincerely appreciate the five star review and compliments for our service team. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.