The service person was very nice,He came out and
explained everything that was done and what., Needed to be fixed with no pressure to do it now
explained everything that was done and what., Needed to be fixed with no pressure to do it now
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by LINDA28457
Verified Customer
Verified Customer
Service Price Transparency
Jul 02, 2024 -
Coastal Kia responded
Perfect! Thank you for the high marks for so many of our service team members. Wow! We appreciate the gracious review and compliments for our service team. Thank you for choosing Coastal Kia for your automotive service needs.
Went in for tires and alignment and a week later my car
was running rough and the engine light came on. Come to find out from another repair shop my car oil was almost empty eventhough I was 400 miles unti
was running rough and the engine light came on. Come to find out from another repair shop my car oil was almost empty eventhough I was 400 miles until my next oil. If your service did a all point check each service scheduled this problem could have been avoided!
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by LFORTIER4033
Verified Customer
Verified Customer
Jun 28, 2024 -
Coastal Kia responded
Thank you for the feedback. Our Service Director John Wigger is looking into your comments and concerns. Please reach out to Mr. Wigger at 910-408-0100 to discuss your recent service visit. We are here to help. We look forward to your call.
I bought my car back in December and just had my first
service appt and it was great. Sam, my service advisor, was great. He confirmed all of the services being done beforehand and made sure I knew what m
service appt and it was great. Sam, my service advisor, was great. He confirmed all of the services being done beforehand and made sure I knew what my options were since I was waiting. Everyone was great.
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by skhall125
Verified Customer
Verified Customer
Service Price Transparency
Jun 28, 2024 -
Coastal Kia responded
Thank you for the five star service review and high marks for our Service Consultant Sam Weisman. Sam is a true ambassador for our customer service culture. It was thoughtful of you to recognize his efforts. We love the feedback including, "Sam, my service advisor was great...everyone was great." We are here if you need us. Thanks again!
This is A very nice dealership and friendly service
people.Service department is qualified and take care of people
people.Service department is qualified and take care of people
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by charlesmmacke
Verified Customer
Verified Customer
Service Price Transparency
Jun 25, 2024 -
Coastal Kia responded
Thank you! Your review and gracious comments are greatly appreciated. It was thoughtful of you to go online and rate your recent experience. Thank you for choosing Coastal Kia for your automotive service needs.
The service department at this location is absolutely
amazing. The service staff and techs are friendly, efficient and helpful.
amazing. The service staff and techs are friendly, efficient and helpful.
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by Reyan
Verified Customer
Verified Customer
Service Price Transparency
Jun 25, 2024 -
Coastal Kia responded
Thank you! We sincerely appreciate the five star service review and high marks for our Service Consultant Sam Weisman. Sam is a true ambassador for our customer service culture. It was thoughtful of you to recognize his efforts. Please do not hesitate to contact us if you need anything. Thanks again!
Knowledge at your service department is great
waiting
area is very nice and confortable, and the coffee is very good
area is very nice and confortable, and the coffee is very good
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by jpalexander
Verified Customer
Verified Customer
Service Price Transparency
Jun 24, 2024 -
Coastal Kia responded
Thank you! We appreciate the five star review. We are thrilled to hear you enjoyed our customer lounge experience. Please do not hesitate to reach out if you need anything.
I was there to get two Recall Notices handled.
Your people were excellent...could NOT ask for better service or treatment. The waiting space was comfortable also, and the service was handled by
Your people were excellent...could NOT ask for better service or treatment. The waiting space was comfortable also, and the service was handled by shop people in a timely manner. Keep going, you say?
Okay...KIA's change to a new brand-identifying emblem was close to the worst branding faux pas I've ever seen. Whenever I see the new emblem on the road I ALWAYS SAY, "There goes another xxxx Kia!."
What was the worst automotive faux pas I've ever seen? Chevorlet's Nova (introduced in 1962). Back then, I paid attention to all car models (I'm a 1965 high school graduate). I laughed every time I saw one. Why?
In Spanish, "no va" literally and figuratively translates to "No Go!" Nova sold well in America. I wonder how many sold in Mexico, Spain, and South America....
For me, Kia's emblem change equals a bad blunder! I will NOT buy one of these vehicles--new or used--UNLESS my dealer at the time will professionally (body work-wise) exchange the emblem on my new vehicle (at zero cost to me) for the old emblem BEFORE I drive it off of the Dealer's lot....
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by AYS
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Darren Gokey
Jun 24, 2024 -
Coastal Kia responded
Thank you for the five star review and testimonial! We are thrilled to hear our service team was able to address your recall notices in a timely manner. Please do not hesitate to reach out if you need us. Thanks again!
PROMPT, COMPLETE, AND PROFESSIONAL SERVICE FROM ARRIVAL
TO NOTICE OF COMPLETION TO DELIVERY OF MY WASHED TELLURIDE.
TO NOTICE OF COMPLETION TO DELIVERY OF MY WASHED TELLURIDE.
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by BILLBUCK2017
Verified Customer
Verified Customer
Service Price Transparency
Jun 21, 2024 -
Coastal Kia responded
Thank you! We appreciate the high marks and compliments for our service team. It was thoughtful of you to share your recent service experience online. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.
From day, one walking into the dealership, it was
perfect. Everybody had smiles on their face. Everybody was happy there was no negativity in the air.
perfect. Everybody had smiles on their face. Everybody was happy there was no negativity in the air.
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by TWISTED.B.SMITH
Verified Customer
Verified Customer
Service Price Transparency
Jun 21, 2024 -
Coastal Kia responded
Wonderful news! We sincerely appreciate the five star review and high marks for our service team members. We strive to deliver a truly exceptional experience to every client during every visit. We love the feedback including, " from day one, walking into the dealership it was perfect." Thanks again!
Very helpful and knowledgeable!
I truly appreciate the great service I get at Coastal Kia.
I truly appreciate the great service I get at Coastal Kia.
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by NAKDGRL.TB
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Darren Gokey
Jun 19, 2024 -
Coastal Kia responded
Wonderful news! Thank you! We appreciate the five star review and gracious comments. It was thoughtful of you to give our Service Consultants Sam Weisman and Darren Gokey such high marks. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.