Sam Williams
Sam Williams at Southern Team Hyundai Nissan Subaru Volkswagen

Sam Williams | Page 68

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8
765 Reviews
4.8

765 Reviews

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765 Reviews of Sam Williams

September 21, 2023

Dealership Rating
Employee Rating

You will never find a dealership that delivers …CONSISTENTLY…. The quality of service to its customers …that SOUTHERN TEAM does. I would not go anywhere else ! More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your continued loyalty and support!

September 15, 2023

Dealership Rating
Employee Rating

I was impressed with everyone I dealt with in the service department. They have been very cordial and helpful. I was impressed with how quickly the service was done upon arrival. On the other hand, somethi More

by 54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your feedback and are eager to better your return experience.

September 15, 2023

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They try hard to take care of the customer. Always pleasant & a accommodating. Sam & the rest of the team i believe try hard to do right by the customer. More

by PAFARISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Sep 15, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 15, 2023

Dealership Rating
Employee Rating

Worst Subaru dealer service department since I started driving this make in 2005. I recently moved to this area and will drive to another city before I would go here again. More

by JPTMAPGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 15, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

"JPTMAPGIRL" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 08, 2023

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Employee Rating

Absolutely hands down the best experience I have ever had buying a vehicle. We will never shop anywhere else!!! More

by bellaeventsonline
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Kelso , Mike Adams (Hyundai), Harold Woody

Sep 11, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 06, 2023

Dealership Rating
Employee Rating

Friendly, helpful, service is done on a timely basis. The fact that we have bought 5 cars here should say a lot. More

by Csbq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Sep 06, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 05, 2023

Dealership Rating
Employee Rating

Efficient. Friendly. Nice waiting area. Keeps one informed if problems come up.. Washed car. Has shuttle if requested. More

by LAVONNAHARLESS197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 01, 2023

Dealership Rating
Employee Rating

I was told the last time was there for a oil change that I two services that were past due and no one told me about last time was there. When someone called me later to ask me about the service I told them More

by WHOMEE529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 01, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 30, 2023

Dealership Rating
Employee Rating

They have a long way to go before getting my trust in them restored. Could at least bring back the snacks which was always the best part of having to use their service department. More

by JRCBIGDADDY2
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mark Baker

Aug 30, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 30, 2023

Dealership Rating
Employee Rating

Haven’t been there enough to have an opinion yet, will be coming back for routine stuff More

by ZEN.FERG52
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to provide us with this feedback.

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