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Samantha Alejo
Samantha Alejo at Norm Reeves Honda Superstore Cerritos

Samantha Alejo | Page 3

Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.8
51 Reviews
4.8

51 Reviews

Write a Review

Industry Experience

6 yrs, 2 mos

Specialties & Trainings

Customer Service Expert

51 Reviews of Samantha Alejo

October 07, 2023

Dealership Rating
Employee Rating

The dealership has a friendly and clean atmosphere. I was greeted by a nice sales person and treated fairly. More

by ribarra333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Rodriguez

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Oct 09, 2023

Norm Reeves Honda Superstore Cerritos responded

We're delighted to hear that you found our dealership to have a friendly and clean atmosphere and that you were treated fairly by our sales team. Customer satisfaction is our priority, and we appreciate your kind words.

October 07, 2023

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Employee Rating

I received the best care, I was offered many options and they worked with me on my budget and my needs. More

by soverbury
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Byrd

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Oct 09, 2023

Norm Reeves Honda Superstore Cerritos responded

We're thrilled to hear that you received the best care, had many options, and that we worked with you to meet your budget and needs. Your satisfaction is important to us, and we're here to assist you with any future automotive needs or questions.

September 21, 2023

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Employee Rating

Your people services very good but we need discount because I always take my car to Honda service when needed More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Byrd, Linda Ly, Kim Kelly Lujan, Alex Atienzo

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Sep 21, 2023

Norm Reeves Honda Superstore Cerritos responded

We appreciate your loyalty in choosing Honda service for your car needs. While we do our best to provide competitive pricing and high-quality service, we also periodically offer promotions and discounts. We recommend checking our website or contacting our service department for information on any current discounts or special offers that may be available.

Sep 21, 2023

None responded

I Like Honda. I had a Honda Motorcycle 50cc piston.when I was young in Viêt Nam 1966. Vety Good Car.Thanks

September 20, 2023

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Employee Rating

He is friendly and very knowledgeable. Very quick, came up to the car right away. More

by matthew.cardiel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerry Gonzalez

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Sep 21, 2023

Norm Reeves Honda Superstore Cerritos responded

We're glad to hear that our team member is friendly, knowledgeable, and provided quick service. Your feedback is appreciated, and if you have any more comments or need assistance in the future, please don't hesitate to reach out. Safe travels!

September 18, 2023

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Employee Rating

Samantha Alejo is very good at her job. She answered every question I had and was very helpful. More

by danvanhof
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Helpful
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Sep 19, 2023

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to appreciate Samantha Alejo's excellent service! We're pleased to hear that she answered all your questions and provided helpful assistance. At our dealership, we strive to ensure our customers have a positive and informative experience.

September 12, 2023

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Employee Rating

Service was fast and it was a very chill experience parts Dept was very helpful More

by thetank1775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Gonzalez

Helpful
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Sep 14, 2023

Norm Reeves Honda Superstore Cerritos responded

We're pleased to hear that you had a fast and enjoyable experience at our service department, and that our parts department was helpful. Providing efficient and helpful service is what we aim for, and we're glad we could meet your expectations.

September 02, 2023

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Employee Rating

Dealership was very helpful with my purchase . I will recommend this place to my friends and family Mu family alway buys cars from this dealership More

by johnwayne2592@gmail.com
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Recommend Dealer
Yes
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Sep 05, 2023

Norm Reeves Honda Superstore Cerritos responded

Thank you for the five-star review! Your feedback is valuable to us.

August 26, 2023

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Employee Rating

Samantha was a very big help! She definitely helped me get the exact car I wanted. Explained everything very well and was really friendly. More

by Alrx
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Aug 29, 2023

Norm Reeves Honda Superstore Cerritos responded

We're glad to hear that Samantha provided you with excellent assistance in getting the exact car you wanted! Clear explanations and friendly service are what we aim for. If you have any more questions or need further assistance, don't hesitate to reach out. Enjoy your new car and happy driving!

August 26, 2023

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Employee Rating

Paul in finance was good. Steve Mendoza in service was good. Nathan and Luis in part were good. More

by brian.kibler
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Helpful
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Aug 29, 2023

Norm Reeves Honda Superstore Cerritos responded

Brian, we appreciate your feedback for Paul, Steve, and Luis. If you have anything else you would like to discuss please reach out to us at your convenience!

April 15, 2022

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Employee Rating

Diego was so helpful! !! He was very accommodating and made sure I got everything I wanted. More

by Jench
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Diego Cruz, Francisco Garduno

Helpful
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Apr 18, 2022

Norm Reeves Honda Superstore Cerritos responded

Thanks for the positive feedback on your visit, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

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