Samantha Cortese | Page 2
Sales Manager
Cortese Ford Lincoln
2452-2500 West Henrietta Road
Rochester, NY 14623
Dealership Experience
9 yrs, 1 mo
40 Reviews
Write a Review40 Reviews of Samantha Cortese
July 12, 2022
The experience at Cortese Ford was outstanding The entire staff made the car buying procedure extremely easy just walking through the show room everyone greeted you and made you feel at ease it was just an o staff made the car buying procedure extremely easy just walking through the show room everyone greeted you and made you feel at ease it was just an overall wonderful experience however I thought buying a New vehicle could be so fun thank you David Bennett More
Other Employees Tagged: Patrick Zimmerman, Darren Sneddon, Chris Whaling, Jack Hawes, Darren Van Orden , David Eichelberger
June 08, 2022
Very prompt service with sales associates that don't haggle or hassle you.....great group! haggle or hassle you.....great group! More
Other Employees Tagged: Darren Sneddon, Phil Valenti
April 25, 2022
Excellent customer service. Everyone was professional, knowledgeable and nice.I will recommend cortese ford. Thanks Everyone was professional, knowledgeable and nice.I will recommend cortese ford. Thanks More
Other Employees Tagged: Keith Osier, Ed Smith, Scott Rhodes, Patrick Zimmerman, Jack Hawes , Dave Robinson
April 18, 2022
As explained in the text reply, the overall experience was pleasant. I dropped my '21 F150 off at 8 a.m. on Friday 15 APR 2022 for scheduled recall item repairs, expecting it to take a few hours. They too was pleasant. I dropped my '21 F150 off at 8 a.m. on Friday 15 APR 2022 for scheduled recall item repairs, expecting it to take a few hours. They took it back immediately. Waited in the lounge area and then decided to walk as it was a nice day. Made it to Jay's Diner (excellent breakfast - work with April H!) and waited for family. We decided to go back to Cortese after breakfast (around 10:30) to look at some Explorers. When I checked to see where they were on the process, they had not even started, but was "next up". Went back out to look at the Explorers in the pre-owned lot. Serena (spelling?) greeted us warmly and I mentioned how we enjoyed working with Bryce to lease the F150. She said she'd let him know we were out here & see if he wasn't busy. He came out and showed us the two '21 Explorers they had, inviting us to climb in and he explained many of the features. He showed my 8 year-old daughter the back seat and third row features. He explained all of the nuances of the Limited edition we were looking at to my wife and I. If you are looking to lease/buy, I cannot recommend Bryce highly enough! He is *very* detail-oriented. If we were in the position financially, we would have purchased that '21 Explorer then! I look forward to working with Bryce in the future! The service guys are knowledgeable and cordial, I guess I just expect that when I drop something off seemingly first in line, it gets worked on first. Best regards, Marc More
Other Employees Tagged: Darren Sneddon, Jack Hawes, Phil Valenti , Bryce Seeley
March 30, 2022
I must admit that a visit here is not always smooth sailing, Cortese Ford is "Huugggeeee Rochester"! So we are not the only folks they serve in the Rochester region. But when it comes to "Customer Serv sailing, Cortese Ford is "Huugggeeee Rochester"! So we are not the only folks they serve in the Rochester region. But when it comes to "Customer Service" in the service department they are professional, friendly and they get the job done right! And this is very important indeed! Thanks Cortese Ford for your loyalty to great Customer Service! Minister Samuel Rivera The Virtual Church 🙏 More
Other Employees Tagged: Scott Rhodes , Makayla Buscemi
March 18, 2022
Great selection, even during this pandemic-induced supply chain glut, great service, and no hassles. Excellent communication and follow up. chain glut, great service, and no hassles. Excellent communication and follow up. More
Other Employees Tagged: John Cortese, Chris Whaling, Phil Valenti , Michelle Scott
March 12, 2022
Good deal on used vehicle and bought it. They lost the spare key in the snow? They are still looking? Got car home noticed oil life was 43% they said they did complete service? Was going on They lost the spare key in the snow? They are still looking? Got car home noticed oil life was 43% they said they did complete service? Was going on a trip so l wanted to double check oil change and service at local ford dealer. After they service it they say the stabilizers and bushings are bad. So l take it back to Cortese which is 2 hrs away and they say nothing is wrong with stabilizers and bushings. So l guess just run it which I'm doing and hope l never lose the key. Which Ford dealer do you believe. Overall satisfied with Cortese. They way things are going it doesn't matter. Next car will either be from tesla or horse and buggy. Thank you for my rant. More
March 01, 2022
This dealership is Great…. When you walk in till you walk out they are there to answer any questions you have. This is the forth vehicle I purchased from them. I will drive pas When you walk in till you walk out they are there to answer any questions you have. This is the forth vehicle I purchased from them. I will drive past other dealerships and one in my home town to get the the best deal…. More
Other Employees Tagged: Makayla Buscemi , David Eichelberger
February 14, 2022
Disappointed with the experience. Even when they reached out nothing was resolved. Waste of time. Probably never buy another vehicle from them again nothing but issues since I got my Even when they reached out nothing was resolved. Waste of time. Probably never buy another vehicle from them again nothing but issues since I got my vehicle More
Other Employees Tagged: Darren Sneddon, Jack Hawes