Samantha Hanlein

Extremely knowledgeableand very good at explaining repairs needed and what's recommended. Very helpful and great customer service. repairs needed and what's recommended. Very helpful and great customer service. More

by JECKERT18 Verified Customer Verified Customer

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Great dealership. Great people. Prompt service. Would highly recommend. They have been great to me. Great people. Prompt service. Would highly recommend. They have been great to me. More

by steven Verified Customer Verified Customer

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Heather and the entire service team were a delight. Always treated like family! Courteous, professional, respectful team. Love em! See you guys soon ⭐️⭐️⭐️⭐️⭐️ Always treated like family! Courteous, professional, respectful team. Love em! See you guys soon ⭐️⭐️⭐️⭐️⭐️ More

by LLLGARAYUA Verified Customer Verified Customer

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Smooth service experience, from scheduling to loaner to service itself. Nice staff. The service department building itself is old and there's limited parking, but clean and well kept. service itself. Nice staff. The service department building itself is old and there's limited parking, but clean and well kept. More

by choi13 Verified Customer Verified Customer

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Customer service is wonderful, friendly, professional & helpful. I’m happy with the auto service provided, they give you a straightforward explanation on issues that need to be addressed now, and things m helpful. I’m happy with the auto service provided, they give you a straightforward explanation on issues that need to be addressed now, and things may need to be taken care of at next visit etc….no pressure tactics, no trying to get you to have services that you don’t need done….& I appreciate that!! More

by LJMELOY77 Verified Customer Verified Customer

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We have been Salerno Duane customers for several years as we have a Chrysler as well. It saddens me but this was the first pleasant experience we ever had with a service department at SD. Samantha and everyo we have a Chrysler as well. It saddens me but this was the first pleasant experience we ever had with a service department at SD. Samantha and everyone there greeted us with a smile, they were so accommodating and I could not be more appreciative. I cannot recommend them enough based on the service and professionalism. Folks have their opinions about dealer service centers and I clearly do as well, but Salerno Duane Ford is the exception. Thank you! More

by MaverickLuke Verified Customer Verified Customer

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Everyone was very accommodating as I had a Dr appointment I had and they helped me get put on tome I had and they helped me get put on tome More

by MARYCHIERA Verified Customer Verified Customer

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Salerno Duane and their staff provide excellent service for me in my car. My recent schedule maintenance was performed timely as promised.. for me in my car. My recent schedule maintenance was performed timely as promised.. More

by Tom Ucko Verified Customer Verified Customer

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Samantha & Heather are very helpful. My new maintenance team. Very curteous & friendly . Ill be back My new maintenance team. Very curteous & friendly . Ill be back More

by SUNSHINE78.EB@gmail.com Verified Customer Verified Customer

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Carrie did a spectacular job finding the best alternatives to address the needs. She invested quite a bit of time to review them with me. In these days of disinterested service personnel she is alternatives to address the needs. She invested quite a bit of time to review them with me. In these days of disinterested service personnel she is a real star. More

by DACKOW Verified Customer Verified Customer

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