Samantha Hanlein

The dealership is very professional and is very considerate of their customers and always make sure the vehicle is fixed so you are not coming back for the same problem over and over again. considerate of their customers and always make sure the vehicle is fixed so you are not coming back for the same problem over and over again. More

by jerryfyi Verified Customer Verified Customer

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Samantha and the team at Salerno Duane Ford are always very helpful taking care of all of my Family members Fords. very helpful taking care of all of my Family members Fords. More

by Ranger Verified Customer Verified Customer

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As usual, honest and friendly service from this dealer. This time, at the Ford dealership. But also use Salerno Duane to service my Ram 1500 and Jeep Wrangler as well. I couldn't ask for anything more. This time, at the Ford dealership. But also use Salerno Duane to service my Ram 1500 and Jeep Wrangler as well. I couldn't ask for anything more. More

by willprip Verified Customer Verified Customer

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They are always very helpful and accommodating. I can trust them with my car and any issues I have. . I can trust them with my car and any issues I have. . More

by cpaternoster1 Verified Customer Verified Customer

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Extremely knowledgeableand very good at explaining repairs needed and what's recommended. Very helpful and great customer service. repairs needed and what's recommended. Very helpful and great customer service. More

by JECKERT18 Verified Customer Verified Customer

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Great dealership. Great people. Prompt service. Would highly recommend. They have been great to me. Great people. Prompt service. Would highly recommend. They have been great to me. More

by steven Verified Customer Verified Customer

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Heather and the entire service team were a delight. Always treated like family! Courteous, professional, respectful team. Love em! See you guys soon ⭐️⭐️⭐️⭐️⭐️ Always treated like family! Courteous, professional, respectful team. Love em! See you guys soon ⭐️⭐️⭐️⭐️⭐️ More

by LLLGARAYUA Verified Customer Verified Customer

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Smooth service experience, from scheduling to loaner to service itself. Nice staff. The service department building itself is old and there's limited parking, but clean and well kept. service itself. Nice staff. The service department building itself is old and there's limited parking, but clean and well kept. More

by choi13 Verified Customer Verified Customer

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Customer service is wonderful, friendly, professional & helpful. I’m happy with the auto service provided, they give you a straightforward explanation on issues that need to be addressed now, and things m helpful. I’m happy with the auto service provided, they give you a straightforward explanation on issues that need to be addressed now, and things may need to be taken care of at next visit etc….no pressure tactics, no trying to get you to have services that you don’t need done….& I appreciate that!! More

by LJMELOY77 Verified Customer Verified Customer

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We have been Salerno Duane customers for several years as we have a Chrysler as well. It saddens me but this was the first pleasant experience we ever had with a service department at SD. Samantha and everyo we have a Chrysler as well. It saddens me but this was the first pleasant experience we ever had with a service department at SD. Samantha and everyone there greeted us with a smile, they were so accommodating and I could not be more appreciative. I cannot recommend them enough based on the service and professionalism. Folks have their opinions about dealer service centers and I clearly do as well, but Salerno Duane Ford is the exception. Thank you! More

by MaverickLuke Verified Customer Verified Customer

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