Samantha Masuguchi
Samantha Masuguchi at Gosch Ford Temecula

Samantha Masuguchi | Page 12

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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4.9
490 Reviews
4.9

490 Reviews

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490 Reviews of Samantha Masuguchi

October 01, 2025

Dealership Rating
Employee Rating

I appreciate the convenience. Thank you for the communication. I like Daily updates thank you. More

by Truecarjerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2025

Gosch Ford Temecula responded

Thanks for sharing about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

September 30, 2025

Dealership Rating
Employee Rating

Just in to have my tires replaced and everyone i dealt with were great to deal with More

by ignacio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2025

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Noble General Manager

September 30, 2025

Dealership Rating
Employee Rating

Sam treated me courteously and professionally on my visit. Keep up the great work Sam! More

by Kfox79
Recommend Dealer
Yes
Sep 30, 2025

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

September 30, 2025

Dealership Rating
Employee Rating

I would like to thank the team at Gosch Ford of Temecula for their excellent work on the repair of my vehicle. They resolved the problem quickly and at a reasonable price More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2025

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gosch Ford Temecula, we look forward to having you as a valued customer for many years to come! Jason Noble General Manager

September 27, 2025

Dealership Rating
Employee Rating

It was a good trip. Service was completed in a timely manner. Sam was excellent!! More

by atl30290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2025

Gosch Ford Temecula responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

September 26, 2025

Dealership Rating
Employee Rating

Friendly Helpful Reliable Very happy with the service and help provided by Kenn Olson and Viktor. More

by bjnjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson, Viktor Mazurenko

Sep 26, 2025

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Noble General Manager

September 25, 2025

Dealership Rating
Employee Rating

Always a great experience with the service department. They got my vehicle in quick and out. Accurate diagnosis and estimates to fix my vehicle. More

by danielpulsipher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2025

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

September 20, 2025

Dealership Rating
Employee Rating

Always get outstanding service at Gosch Ford. I will be returning to this dealership for future service. More

by moondaugg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Britton

Sep 20, 2025

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

September 18, 2025

Dealership Rating
Employee Rating

Samantha in service was extremely helpful and concerned about the service issue. Great customer service More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2025

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gosch Ford Temecula, we look forward to having you as a valued customer for many years to come! Jason Noble General Manager

September 14, 2025

Dealership Rating
Employee Rating

Kenn Olsen and Rachelle Long have turned things around with my bad experience from Samantha Masaguchi. Thank you guys! Gosch Ford are lucky to have you. More power! More

by jessesamonte101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2025

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

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