Samantha Masuguchi
Samantha Masuguchi at Gosch Ford Temecula

Samantha Masuguchi | Page 3

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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5.0
452 Reviews
5.0

452 Reviews

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452 Reviews of Samantha Masuguchi

May 28, 2026

Dealership Rating
Employee Rating

Samantha always does a great job at keeping me informed with what’s going on with my vehicle. More

by Johnk
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 28, 2026

Gosch Ford Temecula responded

Thank you for recognizing Samantha’s dedication. We’re glad she kept you informed throughout your Ford F-150 service and look forward to helping you again. Jason Noble General Manager

May 28, 2026

Dealership Rating
Employee Rating

Ken is the man he took care of me and was very transparent with my vehicle and his partner Samantha was amazing More

by Derekwilliams4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson

May 28, 2026

Gosch Ford Temecula responded

Thank you for sharing how Kenn’s transparency and Samantha’s support made your Ford Mustang service smooth. We’re glad they could take great care of you and your vehicle. We appreciate your trust in our team. Jason Noble General Manager

May 20, 2026

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Samantha is always on top of her game. Great person to work with. Will come back for all my service needs. More

by bkadams1jk
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 20, 2026

Gosch Ford Temecula responded

It’s fantastic to know Samantha’s attentiveness made your visit a positive one. Thank you for trusting us with your Ford service needs. We look forward to assisting you again soon. Jason Noble General Manager

May 13, 2026

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This dealer is always on top of quality the first time around and customer care goes over and beyond. I will only bring my F-150 to Gosch Ford Temecula. Keep up the good quality. More

by Cajonguy3751
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2026

Gosch Ford Temecula responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

May 12, 2026

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Kenn and Sam were courteous and professional. Thanks for the great experience and keep up the good work More

by Kfox79
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson

May 12, 2026

Gosch Ford Temecula responded

We’re thrilled Kenn and Samantha delivered courteous, professional service on your Ford Fusion. Thank you for sharing your great experience, and we look forward to serving you again. Jason Noble General Manager

April 30, 2026

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The service dept were phenomenal and worked with urgency to diagnose and fix my problem with my vehicle. Thank Samantha! More

by Brian
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Recommend Dealer
Yes
May 01, 2026

Gosch Ford Temecula responded

It’s wonderful to know our service team approached your Ford F-350 repair with urgency and resolved the issue promptly. Samantha will be delighted by your thanks. We appreciate you trusting us and hope your F-350 continues to perform well. Jason Noble General Manager

April 30, 2026

Dealership Rating
Employee Rating

Brought my vehicle to Gosch Ford Temecula for a check engine light and oil leak and was helped by Samantha and Kenn they were so helpful and were able to get me back on the road super quick More

by Rperez2729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2026

Gosch Ford Temecula responded

It’s wonderful to hear that Kenn and Samantha quickly resolved the check engine light and oil leak on your Ford Focus. We’re glad they got you back on the road so fast. Thank you for trusting our team with your service. Jason Noble General Manager

April 30, 2026

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I brought my Ford Fusion in today for an oil change, new wiper blades, and a tire rotation, and the service was exceptional as always. Samantha has been my advisor for over 12 years, and she continues to be More

by cjchev1824
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Gosch Ford Temecula responded

Thank you for trusting us with your Fusion Hybrid’s oil change, wiper blade replacement, and tire rotation. Samantha is delighted that her transparent approach over the past 12 years has earned your loyalty and was able to help with your Lexus RX 450H as well. We appreciate your recommendation and look forward to serving you again. Jason Noble General Manager

April 29, 2026

Dealership Rating
Employee Rating

Viktor was such great help. He is very kind and professional and made the whole process wonderful. More

by Rey Zuniga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2026

Gosch Ford Temecula responded

Thank you for the 5-star rating and for highlighting Viktor’s professional support during your Ford Bronco service. It means a lot to us to know his kindness made the process smooth. We appreciate your trust and look forward to serving you again. Jason Noble General Manager

April 29, 2026

Dealership Rating
Employee Rating

Samantha is the best. She really takes care of everything I need, and I never have to worry about it. She's amazing at catching all of the problems I'm having with my ve More

by Bob Williamson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2026

Gosch Ford Temecula responded

It’s wonderful to hear how Samantha’s thorough attention has kept your Ford F-150 in top shape. We’re glad our service team’s flexibility makes every visit worry-free. Thank you for trusting us, and we look forward to helping you again. Jason Noble General Manager

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