Samantha Masuguchi
Samantha Masuguchi at Gosch Ford Temecula

Samantha Masuguchi | Page 31

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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4.9
490 Reviews
4.9

490 Reviews

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490 Reviews of Samantha Masuguchi

December 31, 2022

Dealership Rating
Employee Rating

I’m impressed with the professionalism, courtesy and concern for your customers. Kudos to all of your Service Advisors. More

by latestinventions
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson

Jan 03, 2023

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

December 31, 2022

Dealership Rating
Employee Rating

Gosch Ford in Temecula is the best all the staff is friendly and cordial very efficient what more can I say More

by paul.bernardino432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Mantel

Dec 31, 2022

Gosch Ford Temecula responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

December 31, 2022

Dealership Rating
Employee Rating

Sam in the Service Department is amazing. She is always quick to help and does it with an amazing attitude! I highly recommend Sam and the entire Service Department at Gosch Ford. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson

Dec 31, 2022

Gosch Ford Temecula responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

December 30, 2022

Dealership Rating
Employee Rating

Samantha was very efficient and helpful and communication was excellent. Would highly recommend her and her team More

by Vickylub77@gmail com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2022

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

December 30, 2022

Dealership Rating
Employee Rating

I have always received quick friendly service and the work has been done in a timely manner. More

by montgons
Recommend Dealer
Yes
Dec 31, 2022

Gosch Ford Temecula responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

December 27, 2022

Dealership Rating
Employee Rating

A very fair and honest repair shop. They know how to keep a car running, even old ones. Our family has been doing business with them for many years and have always come through with goo More

by Raptor steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson, Rachelle Long, Kristy Macdonnell, Robert Celaya , Kayla Price, Brisa Quintero, Trevor Schultz

Dec 27, 2022

Gosch Ford Temecula responded

Thank you so much for your excellent review, Steve! We are glad that we have the opportunity to work with you, and we appreciate your family's loyalty very much. Please don't hesitate to reach out if you need anything else! Jason Noble General Manager

December 27, 2022

Dealership Rating
Employee Rating

Joseph made me feel comfortable leaving my car for all of its updates! He is the reason I will continue to come back to Gosh Ford Temecula More

by Jeremypavey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Britton , The guy that washed my car today

Dec 27, 2022

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Noble General Manager

December 11, 2022

Dealership Rating
Employee Rating

Had to take our Ford Escape in for service due to the recall. The service was completed in no time and I was on my way within 1 hour. I very much appreciate the help from our service advisor, Samantha Ma More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2022

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Samantha here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

December 08, 2022

Dealership Rating
Employee Rating

Gosch Ford always takes good care of my truck. And Samantha made sure my truck was in and out in record time. More

by jimleathers57
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Alysea Geraths

Dec 09, 2022

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us, Jim. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

November 26, 2022

Dealership Rating
Employee Rating

Samantha accommodated me at a few minutes before closing on a Friday night to help me get to a family function the next day! Very helpful and nice. More

by A EcoSport owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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