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Samantha Masuguchi
Samantha Masuguchi at Gosch Ford Temecula
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Samantha Masuguchi

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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5.0
342 Reviews
5.0

342 Reviews

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342 Reviews of Samantha Masuguchi

May 01, 2025

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Employee Rating

My service advisor Samantha is great, she really helps ease my nerves when I get My truck serviced here. I dont Go anywhere else, because I know With her it’s going to be fixed properly. More

by brook
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Service Time
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Recommend Dealer
Yes
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May 01, 2025

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

April 30, 2025

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Raymond is a great service advisor, i appreciate how fast my service is with him! More

by isaiaharcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Foster, Kenn Olson, Chris Vecchi, Joseph Britton, Raymond Quintero, Rigo Arechiga Larios, Viktor Mazurenko, Sean Castellon, Ramphis Martinez

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May 01, 2025

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

April 30, 2025

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Great customer service I had the pleasure of working with Samantha and she is a sweetheart . More

by Karen M
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Apr 30, 2025

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

April 29, 2025

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Employee Rating

Amazing service and pleasure working with Samantha Masuguchi. Communication and professionalism was very much appreciated! More

by cherylannlittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 29, 2025

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Noble General Manager

April 29, 2025

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Samantha is so wonderful and helpful. Kept in touch and let us know exactly whats going at all times! More

by Skelington
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 29, 2025

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

April 29, 2025

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Amazing staff, amazing work ethic, and always helpful with whatever I need any time of day. More

by Wroloff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Foster, Kenn Olson, Chris Vecchi, Raymond Quintero, Daniel Mantel, Viktor Mazurenko , Kymber

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Apr 29, 2025

Gosch Ford Temecula responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

April 29, 2025

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I was super satisfied with the amazing customer service that the service dept. lead Samantha gave. She brought it More

by Theguy87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 30, 2025

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula. We look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

April 25, 2025

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Samantha and the team were great. Great communication and speedy service done right the first time. More

by Frank Gutierrez
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 26, 2025

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

April 24, 2025

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Employee Rating

Safe, Trustworthy, Excellent staff, Customer driven. Ford products are always my choice. They really care about their customers. More

by Broz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 24, 2025

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula. We look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

April 24, 2025

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Employee Rating

Gosch ford parts department is the best! Always super friendly! They always have with I need! I will be coming back! More

by Lee
Recommend Dealer
Yes

Other Employees Tagged: Carlos Lopez, Alysea Geraths, Hector Orozco

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Apr 24, 2025

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

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