Samantha Masuguchi | Page 36

Turned in my F250 diesel for an oil change, tire rotation, and fuel filter change. Met with Service Advisor Samantha Masuguchi. Samantha was ON TIME, courteous, and answered all of my questions. She rotation, and fuel filter change. Met with Service Advisor Samantha Masuguchi. Samantha was ON TIME, courteous, and answered all of my questions. She had allocated 2- 4 hours for my vehicle to be completed, and it was done sooner than I thought it would be. Samantha even went as far as offering a free car wash before picking it up, as the dealership's car wash had been down, and had been fixed at the time my truck was done. Her timing was impeccable, and the service performed was excellent, with zero issues. Samantha also made sure that my Ford rewards points were added to my account. Great Service Advisor! I highly recommend dealing with her, and Gosch Ford Temecula! More

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Great customer service and very friendly staff. Always a good value for the money. I have been having my vehicles services here for over 5 yrs. and do not plan to change. Always a good value for the money. I have been having my vehicles services here for over 5 yrs. and do not plan to change. More

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Service was done in an extremely timely manner to accommodate my schedule! They even identified a recall and repaired that while the vehicle was in for other mechanical issues. accommodate my schedule! They even identified a recall and repaired that while the vehicle was in for other mechanical issues. More

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Leaving on vacation and check engine light came on. Samantha got it taken care of and after a short delay left for vacation same day Samantha got it taken care of and after a short delay left for vacation same day More

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My service advisor Samantha Masuguchi did a great job. Her communication was excellent and was a reliable help to get our Explorer fixed.She is the best person I’ve dealt with at this dealership Her communication was excellent and was a reliable help to get our Explorer fixed.She is the best person I’ve dealt with at this dealership More

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Connie has over the top knowledge, extremely friendly, no pressure and created an atmosphere that provided the best car buying experience I have ever had! pressure and created an atmosphere that provided the best car buying experience I have ever had! More

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Samantha Masuguchi specifically has been very helpful and kind to me during the process of services I have needed for my Ford Focus. Give her a raise. kind to me during the process of services I have needed for my Ford Focus. Give her a raise. More

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As always. Amazing customer service. I appreciate how well they take care of teachers! Thank you!!! Amazing customer service. I appreciate how well they take care of teachers! Thank you!!! More

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Samantha is efficient, knowledgeable, and a great communicator. If feel like I have someone looking out for my, and my car's, best interest. Thank you Samantha! communicator. If feel like I have someone looking out for my, and my car's, best interest. Thank you Samantha! More

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Terry McDowell was fantasticand helpful. Everyone was friendly and helpful. Fast buying experience. Great team Everyone was friendly and helpful. Fast buying experience. Great team More

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