Samantha Masuguchi
Samantha Masuguchi at Gosch Ford Temecula

Samantha Masuguchi | Page 36

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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5.0
452 Reviews
5.0

452 Reviews

Write a Review

452 Reviews of Samantha Masuguchi

October 30, 2021

Dealership Rating
Employee Rating

Samantha masuguchi was honest and professional. Taken care of right away. Service team courteous too. More

by Deanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick. Don’t know the name of service guy doing the work.

Oct 30, 2021

Deanna responded

I don’t believe I will be taking my vehicle for service anywhere else! Thank you Samantha M At Gosch Ford!

October 29, 2021

Dealership Rating
Employee Rating

Samantha was absolutely wonderful! She explained everything, was so nice,and made the whole experience enjoyable! More

by K.la
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2021

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that Samantha had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gosch Ford Temecula. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

October 26, 2021

Dealership Rating
Employee Rating

Both Samantha and Chris are Amazing! They are always helpful. I will definitely be returning. More

by Amber
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Vecchi

Oct 26, 2021

Gosch Ford Temecula responded

Thank you! We appreciate your business, Amber, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

October 25, 2021

Dealership Rating
Employee Rating

No pressure salesman. Awesome experience. No playing sales game. Terry McDowell made it easy. Highly recommend. More

by Arnandlaura
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terry McDowell

Oct 25, 2021

Gosch Ford Temecula responded

It's great to hear that Terry was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gosch Ford Temecula! Jason Noble General Manager

October 24, 2021

Dealership Rating
Employee Rating

My experience here has been awesome. The communication is great. The video of my vehicle being serviced in the text update is great! More

by cummess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson, Chris Vecchi, Joseph Britton , Nick Adkison, Trevor Schultz

Oct 24, 2021

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

October 20, 2021

Dealership Rating
Employee Rating

What an amazing experience I had. All staff was pleasant and fun to work with. More

by Guat121
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Britton

Oct 20, 2021

Gosch Ford Temecula responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you; and that our team could make this a top-notch experience! We hope you enjoy your new purchase, and we look forward to continuing to serve you in the future! Jason Noble General Manager

October 12, 2021

Dealership Rating
Employee Rating

For once in my life I have gotten the vehicle of my dreams Ford Mustang Roush. I love the car. Thank Terry McDowell for making my dream come true, you are awesome. You said you would make it happen and More

by Debra Moreno
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terry McDowell

Oct 12, 2021

Gosch Ford Temecula responded

Debra, Thank you for your very kind review. Terry and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Congratulations on your new Ford Mustang Roush!! Jason Noble General Manager

Oct 12, 2021

Debra Moreno responded

I LOVE MY CAR

September 28, 2021

Dealership Rating
Employee Rating

Best Ford service team I have ever been to. Super nice and accommodating. Won’t go anywhere else. More

by Cyberkona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Britton , Kathryn Crane, Ed

Sep 28, 2021

Gosch Ford Temecula responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

September 06, 2021

Dealership Rating
Employee Rating

I had first taken my car to a different dealership for repair, they were horrible. After months of waiting for a part, they told me they could not fix my car. I then went Gosch Ford, they got me right in, More

by K1diggity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2021

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

July 23, 2021

Dealership Rating
Employee Rating

Everyone there are so nice and professional. My service writer Samantha masuguchi is so awesome I want let anyone else help me be her she really loves her job. And with a smile More

by Frelow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 23, 2021

Gosch Ford Temecula responded

Thank you for the kind words for Samantha and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

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