Samantha Masuguchi | Page 4

This team is amazing. They are calm, respectful and thorough. They heard all my concerns and addressed every one of them. My truck was returned to me with no grease on the They are calm, respectful and thorough. They heard all my concerns and addressed every one of them. My truck was returned to me with no grease on the steering wheel and with a smile. I rarely like dealerships, and if needed, I would go back to this one any day! Samantha at the front desk made me feel like I was the only customer in the store. And the final price was less than anticipated. That is a super bonus. More

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Samantha in service is so kind and really knows her xxxx! helps me make informed decisions about my MKZ then helps execute them efficiently and timely. she's the best!! thanks Samantha for excellent customer helps me make informed decisions about my MKZ then helps execute them efficiently and timely. she's the best!! thanks Samantha for excellent customer service. More

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I had a great experience addressing a warranty repair corrected. My service advisor Cameron described the issue in detail as well as a plan for corrective action I greatly appreciate the communication corrected. My service advisor Cameron described the issue in detail as well as a plan for corrective action I greatly appreciate the communication and the great customer service for providing a loaner vehicle throughout repair period. Definitely went above and beyond my expectations. More

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Great dealership friendly advisor Samantha M looking forward to working with her again in the future should I need repairs. forward to working with her again in the future should I need repairs. More

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Samantha at ford service is the best service advisor. Because of her we are thinking about replacing our Silverado with a F150. Because of her we are thinking about replacing our Silverado with a F150. More

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My service advisor is always going beyond my expectations . Hes extremely polite and helpful. Thanks . Hes extremely polite and helpful. Thanks More

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Samantha was great, always is. She always helps me with all my truck needs and pretty fast to. She always helps me with all my truck needs and pretty fast to. More

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Everything was GREAT! !! Samantha at the service desk was very helpful and kind to me and my family. I AM A 100% SATISFIED with my experience at your dealership. !! Samantha at the service desk was very helpful and kind to me and my family. I AM A 100% SATISFIED with my experience at your dealership. More

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Had a great experience. Friendly people. Viktor was great and kept me up to date with my vehicle. Thank you Friendly people. Viktor was great and kept me up to date with my vehicle. Thank you More

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Professional, quick, and attentive. They listen properly to my concerns and got them done right the first time They listen properly to my concerns and got them done right the first time More

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