Samantha Masuguchi
Samantha Masuguchi at Gosch Ford Temecula

Samantha Masuguchi | Page 5

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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4.9
490 Reviews
4.9

490 Reviews

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490 Reviews of Samantha Masuguchi

July 21, 2026

Dealership Rating
Employee Rating

Amazing customer service and very thorough inspection. It is always a pleasure to have Gosch Ford work on our cars. More

by Kate H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2026

Gosch Ford Temecula responded

Thank you for trusting us with your Honda Odyssey. Cameron and our team are glad our attentive care and comprehensive inspection met your expectations and look forward to assisting you again. Jason Noble General Manager

July 15, 2026

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One thing I can confidently say is that I’ve traveled across the United States and visited multiple four-car lots. Out of all of them, I’ve encountered exceptional quality products and customer service a More

by michaelthomasedu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2026

Gosch Ford Temecula responded

Thanks for trusting us with your Ford Bronco service and for highlighting Samantha’s exceptional support. We’re glad she could work with our technicians to address your concerns promptly. We look forward to assisting you again whenever you need us. Jason Noble General Manager

June 30, 2026

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Employee Rating

Samantha was extremely helpful, she gave me a great price for the services I needed. More

by Brian
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 01, 2026

Gosch Ford Temecula responded

Thank you for sharing your experience with the Ford F-250 service. We’re pleased Samantha provided helpful guidance and competitive pricing for the work you needed. We appreciate your trust and look forward to supporting your F-250 care in the future. Jason Noble General Manager

June 30, 2026

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Dealership was great I just needed my recall done and it didn’t take too long. I snacked on some popcorn while I waited ☺️ More

by Seancast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2026

Gosch Ford Temecula responded

Thank you for sharing your feedback. We’re happy to hear the recall service on your Ford Escape was handled promptly and that you enjoyed the popcorn while you waited. We look forward to assisting you again. Jason Noble General Manager

June 30, 2026

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Gosch Ford goes beyond above to get the work on my car done. Cam and Sam have done a great job More

by stirratt1022
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Cameron Foster, Kenn Olson

Jun 30, 2026

Gosch Ford Temecula responded

Thank you for the wonderful feedback. We’re glad Cameron and Samantha took care of your Ford Fusion with care and efficiency. We appreciate you choosing us for your service needs. Jason Noble General Manager

June 28, 2026

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My service writer was Samantha. Not a very friendly person, but she complied with my requests. The person who finished the transaction, Sean, is very nice. Very efficient, pleasant More

by wendysknits
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 29, 2026

Gosch Ford Temecula responded

Thank you, Wendy, for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Noble General Manager

June 26, 2026

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Employee Rating

I’ve been coming to Gosch Ford for many years and my vehicle is always taken care of. They have a great team in the service department! More

by Peanatelise
Workmanship
Service Communication
Recommend Dealer
Yes
Jun 26, 2026

Gosch Ford Temecula responded

We appreciate your loyalty and are pleased that our service team consistently keeps your Ford running smoothly. Thank you for entrusting us with your ongoing maintenance. Jason Noble General Manager

June 26, 2026

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Employee Rating

My service sales consultant Samantha Masuguchi demonstrated the epitome of service and customer satisfaction. Her clear and concise communication with me on repairs to my F250 will keep me coming More

by Robby Ross
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2026

Gosch Ford Temecula responded

It’s wonderful to hear Samantha’s clear communication and caring approach made your Ford F-250 repair process smooth. Thank you for recognizing her dedication and trusting us with your service needs. Jason Noble General Manager

June 24, 2026

Dealership Rating
Employee Rating

I have had only Great Customer Service from Cameron, he is knowledgeable, communicative, and IMO takes really good care of his customers, which has been my personal experience. He’s pleasant and outgoing a More

by michcast71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Foster, Carlos Lopez, Carlos Rodriguez , Robert Toves

Jun 24, 2026

Gosch Ford Temecula responded

It’s great to hear Cameron’s knowledgeable and communicative approach made your Ford F-450 service experience so positive. Thank you for recommending our service team and noting our clean, efficient environment. Jason Noble General Manager

June 19, 2026

Dealership Rating
Employee Rating

Everything went well in service and even exceeded my expectations. I highly recommend Gosch Ford. More

by Gino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2026

Gosch Ford Temecula responded

We’re glad the service on your Ford C-Max Energi exceeded your expectations. Thank you for recommending us. Please let us know when we can assist you again. Jason Noble General Manager

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