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Samantha Masuguchi
Samantha Masuguchi at Gosch Ford Temecula

Samantha Masuguchi | Page 8

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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4.9
490 Reviews
4.9

490 Reviews

Write a Review

490 Reviews of Samantha Masuguchi

April 21, 2026

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Employee Rating

I had a great experience addressing a warranty repair corrected. My service advisor Cameron described the issue in detail as well as a plan for corrective action I greatly appreciate the communication More

by Javier_santillan72
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Foster

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Apr 22, 2026

Gosch Ford Temecula responded

It’s wonderful to hear that Cameron’s clear communication and the loaner vehicle support exceeded your expectations during your warranty repair. Thank you for trusting our Ford service team, and please reach out if there’s anything else we can do. Jason Noble General Manager

April 15, 2026

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Great dealership friendly advisor Samantha M looking forward to working with her again in the future should I need repairs. More

by bumpnbounce
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2026

Gosch Ford Temecula responded

We’re glad Samantha’s friendly approach made your Ford F-150 Lightning service a positive experience. Thank you for trusting us with your repairs. We look forward to assisting you with any future repair needs. Jason Noble General Manager

April 03, 2026

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Samantha at ford service is the best service advisor. Because of her we are thinking about replacing our Silverado with a F150. More

by jlake1029
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 04, 2026

Gosch Ford Temecula responded

It’s wonderful to hear that Samantha provided such outstanding service on your Ford Expedition Max. We’re thrilled her expertise has you considering a Ford F-150. Thank you for choosing us for your service needs. Jason Noble General Manager

March 14, 2026

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My service advisor is always going beyond my expectations . Hes extremely polite and helpful. Thanks More

by jb3hvac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Foster

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Mar 18, 2026

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

Mar 14, 2026

jb3hvac responded

Thank you for your continued great service

March 14, 2026

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Employee Rating

Samantha was great, always is. She always helps me with all my truck needs and pretty fast to. More

by tony
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 14, 2026

Gosch Ford Temecula responded

It’s great to hear Samantha continues to provide quick, reliable support for your Ford E150. Thank you for the five-star rating, and we look forward to assisting with your truck needs again soon. Jason Noble General Manager

March 04, 2026

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Everything was GREAT! !! Samantha at the service desk was very helpful and kind to me and my family. I AM A 100% SATISFIED with my experience at your dealership. More

by Art Salinas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raymond Quintero

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Mar 04, 2026

Gosch Ford Temecula responded

It’s wonderful to know you’re completely satisfied after your recent Ford Explorer service. Samantha and our team enjoyed assisting you and your family. We look forward to taking care of your Explorer in the future. Jason Noble General Manager

February 27, 2026

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Employee Rating

Had a great experience. Friendly people. Viktor was great and kept me up to date with my vehicle. Thank you More

by Ninaarredondo49
Recommend Dealer
Yes

Other Employees Tagged: Viktor Mazurenko

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Feb 28, 2026

Gosch Ford Temecula responded

It’s wonderful to hear your service visit for the Ford F-150 went smoothly. We’re glad the team was friendly and that Viktor kept you informed. Thank you for trusting us with your F-150. Jason Noble General Manager

February 25, 2026

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Professional, quick, and attentive. They listen properly to my concerns and got them done right the first time More

by Seancast
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Foster, Kenn Olson

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Feb 26, 2026

Gosch Ford Temecula responded

It’s wonderful to hear we could address your Ford Escape concerns professionally and efficiently. Thank you for recognizing how attentively we handled everything and got it right on the first visit. We appreciate your five-star review and look forward to serving you again. Jason Noble General Manager

February 25, 2026

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Employee Rating

We would like to recognize service writer Samantha Masuguchi for always being so helpful and making sure all of our service needs are taken care of. She is one of our reasons why we return to Gosch Fo More

by mmhd3846
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 25, 2026

Gosch Ford Temecula responded

We appreciate you highlighting Samantha’s outstanding support. It’s wonderful to hear she ensures your Ford F-250 receives the attention it needs. Your loyalty means a lot and we look forward to your next visit. Jason Noble General Manager

February 24, 2026

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Employee Rating

Victor was such great help he made the entire process so easy and smooth, would recommend More

by Rey Zuniga
Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson, Chris Vecchi, Joseph Britton, Rigo Arechiga Larios, Viktor Mazurenko, Sean Castellon, Ramphis Martinez, Carlos Quintero, Gino Tulimero

Print
Feb 24, 2026

Gosch Ford Temecula responded

It’s great to hear our service team made the process for your Chevrolet Colorado easy and smooth. Thank you for recommending us. Jason Noble General Manager

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