Dealership Experience
6 yrs
483 Reviews
Write a Review483 Reviews of Samantha Oliphant
July 10, 2024
Amazing service and kept me updated throughout the whole process. Was able to get me in immediately without an appointment due to severity of the issue process. Was able to get me in immediately without an appointment due to severity of the issue More
Other Employees Tagged: Jarrett Abel, Edwin Chan, Tim Wilkins, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska
July 08, 2024
We had a wonderful experience buying our new Tahoe. We have bought all of our cars since 2000 at James Wood and wouldn't go anywhere else. Jacob Rice and Juan Olivares were simply wonderful to work w We have bought all of our cars since 2000 at James Wood and wouldn't go anywhere else. Jacob Rice and Juan Olivares were simply wonderful to work with. We love our new red Tahoe. We are getting so many compliments on the Tahoe and the color. Thank you to all who helped us get our Tahoe set the way we like it. This one has air conditioned seats. Here in Texas, they are divine. Thank you Jacob!! More
Other Employees Tagged: Gavynn Norris , Jacob Rice
July 06, 2024
Scheduled appointment. Never informed customer they were 90 minutes behind. Appointment scheduled at 0815 am!! Took approximately 3 hours for oil change. Someone sat in pas Never informed customer they were 90 minutes behind. Appointment scheduled at 0815 am!! Took approximately 3 hours for oil change. Someone sat in passenger seat and laid it down all the way and took a cleaning rag from the car. Manager had no explanation why someone would lay down in front passenger seat during an oil change or why they would removed items from customers car take didn’t belong to them. I was dissatisfied with service and lack of explanation from manager. I won’t be returning. The only reason I scheduled is because it was under warranty. No thanks! More
Other Employees Tagged: Jarrett Abel, Edwin Chan, Tim Wilkins, Gavynn Norris, Mike Belew , Jared Laska
July 04, 2024
Samantha was good with appointment. Tim Wilkins did a great job seeing that my truck clean and ready when we needed to go. Tim Wilkins did a great job seeing that my truck clean and ready when we needed to go. More
Other Employees Tagged: Tim Wilkins

