Service from Samatha is great, Technician missed it big
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by RON.PIERCE
Verified Customer
Verified Customer
Service Price Transparency
They did a great job servicing my truck.
It was completed before the estimated wait time and everyone I dealt with was kind and professional.
It was completed before the estimated wait time and everyone I dealt with was kind and professional.
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by rlhaden
Verified Customer
Verified Customer
Service Price Transparency
Jul 02, 2025 -
James Wood AutoPark responded
Thank you so much for your wonderful feedback! We’re thrilled to hear that our team provided excellent service for your truck and completed the work ahead of schedule. At James Wood Chevrolet Denton, we strive for professionalism and kindness in every interaction. We look forward to assisting you again in the future!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Great service with friendly staff.
Easy to get appointment and prices were right as expected.
Easy to get appointment and prices were right as expected.
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by Erniev67
Verified Customer
Verified Customer
Service Price Transparency
Jul 02, 2025 -
James Wood AutoPark responded
Thank you for your wonderful review! We're thrilled to hear that you experienced great service and found our staff friendly at James Wood Chevrolet Denton. It's always our goal to make the appointment process easy and provide fair pricing. We appreciate your feedback and look forward to seeing you again soon!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Very good on scheduling, kept me informed.
Could use some doughnuts in the waiting room
Could use some doughnuts in the waiting room
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by lovelandrr
Verified Customer
Verified Customer
Service Price Transparency
Jun 30, 2025 -
James Wood AutoPark responded
Thank you for your great feedback! We're glad to hear that our scheduling and communication met your expectations at James Wood Chevrolet Denton. Your suggestion for doughnuts in the waiting room is noted—everyone loves a little treat! We look forward to seeing you again soon!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Very knowledgeable, kept me informed on the status of my
car. Quick to let me know when it was ready and what was fixed
car. Quick to let me know when it was ready and what was fixed
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by ronrmg
Verified Customer
Verified Customer
Service Price Transparency
Jun 25, 2025 -
James Wood AutoPark responded
Thank you! We appreciate your positive feedback about the service you received at James Wood Chevrolet Denton. It's great to hear that our team kept you informed and provided quick updates on your car's status. We look forward to assisting you again on your next visit.
Sincerely,
James Wood AutoPark Management | 940-591-9663
Was able to get an appointment for service the same day.
Communication was great throughout.
Communication was great throughout.
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by chapmanshmn
Verified Customer
Verified Customer
Jun 24, 2025 -
James Wood AutoPark responded
Thank you for your review! We're happy to hear you were able to get a same-day service appointment and that our communication met your expectations. We strive to provide the best service possible at James Wood Chevrolet Denton. We look forward to seeing you again soon.
Sincerely,
James Wood AutoPark Management | 940-591-9663
I purchased my truck new from James Wood AutoPark in
Denton back in 2019, and since then, I’ve relied on their team for all my service and repair needs. Over the years, their commitment to customer serv
Denton back in 2019, and since then, I’ve relied on their team for all my service and repair needs. Over the years, their commitment to customer service across every department has been consistently outstanding.
Initially, I worked with service advisor Tammy Brooks, who provided excellent support until her retirement. Since then, Samantha Oliphant has stepped into that role, and I’ve continued to use her for every visit. Her communication is exceptional whether by phone, voicemail, or email, her responses are always timely and professional. I genuinely appreciate her consistent follow-through and how personable she is during every interaction.
I also want to recognize the often-overlooked team behind the scenes—Brandon Stolp and the skilled technicians who keep everything running smoothly. Their work may happen out of sight, but their impact is significant and appreciated.
Buying a vehicle is a big decision, and my experience with James Wood AutoPark over nearly six years from the initial purchase to ongoing service—has proven they are committed to quality, reliability, and customer care. I’m proud to call them my go-to for vehicle service and future purchases. Thank you ~Richard Montoya
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by TEXANGUY74
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Brandon Stolp
Jun 22, 2025 -
James Wood AutoPark responded
Thank you, Richard! We truly appreciate your kind words about your experience with James Wood Chevrolet Denton. It’s wonderful to hear that you’ve had such positive interactions with our service team, especially with Samantha, and that our behind-the-scenes technicians have made a difference in your service experience. We value your trust in us for your vehicle needs, and we look forward to continuing to serve you for many more years to come. Thank you for being a part of our James Wood family!
Sincerely,
James Wood AutoPark Management | 940-591-9663
The overall experience was phenomenal.
Edwin Chan really made sure I was taken care of in a timely manner. Special thanks to the technician for fixing my vehicle right the first time. Also
Edwin Chan really made sure I was taken care of in a timely manner. Special thanks to the technician for fixing my vehicle right the first time. Also all of the advisors have been great and always helped while being very kind. Recommend to all of my friends and family to do business with James Wood
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by floresbrandon25
Verified Customer
Verified Customer
Service Price Transparency
Jun 21, 2025 -
James Wood AutoPark responded
Thank you, Brandon, for your fantastic review! We're thrilled to hear that you had a phenomenal experience at James Wood Chevrolet Denton. It's great to know that Edwin and our technician provided you with timely and effective service. We truly appreciate your recommendation to your friends and family, and look forward to assisting you again in the future.
Sincerely,
James Wood AutoPark Management | 940-591-9663
Always very straightforward and for an electric car the
bills are always very reasonable. Will be scheduling again for sure.
bills are always very reasonable. Will be scheduling again for sure.
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by paulgillian
Verified Customer
Verified Customer
Service Price Transparency
Jun 20, 2025 -
James Wood AutoPark responded
Thank you for your wonderful review. Paul! We're thrilled to hear that you find our services straightforward and affordable, especially for your electric car. We look forward to seeing you again at James Wood Chevrolet Denton for your next appointment!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Samantha is great.
She makes us feel welcome, keeps us informed, and the service department keeps our vehicles in top condition.
She makes us feel welcome, keeps us informed, and the service department keeps our vehicles in top condition.
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by rwphillips3
Verified Customer
Verified Customer
Service Price Transparency
Jun 14, 2025 -
James Wood AutoPark responded
Thank you for your wonderful review! We're thrilled to hear that Samantha made you feel welcome and that our service department has been keeping your vehicles in top condition. At James Wood Chevrolet Denton, we strive to provide the best experience for our customers. We look forward to serving you again in the future!
Sincerely,
James Wood AutoPark Management | 940-591-9663
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