Sammy Saavedra | Page 2

Reliable Nissan responded

We appreciate your feedback regarding your experience. We understand your frustration, as what you've described is not the experience we want for our customers. Your patience during this process is appreciated, and we're committed to learning from situations like yours to improve our service. Please contact Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com to discuss your concerns further.

Reliable Nissan responded

We are concerned to hear about the challenges you experienced during your visit. Your feedback about the training process affecting service quality is valuable to us, and we take these concerns seriously. We are committed to ensuring all team members are properly equipped to provide the efficient, smooth experience our customers deserve. Please contact Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com so we can discuss your experience further and work towards a resolution.

Reliable Nissan responded

We are pleased to hear about your wonderful experience with our team. It means so much to know that our staff made such a positive impression with their helpfulness and welcoming approach. Creating an efficient car buying process while maintaining excellent service is exactly what we strive for, and your feedback confirms we hit the mark. We truly appreciate your trust in choosing Reliable Nissan and look forward to serving you again when you're ready for your next vehicle purchase.

Reliable Nissan responded

We are disappointed to hear about your experience. Your feedback is concerning to us. We take these matters seriously and would appreciate the opportunity to discuss your specific situation further. Please contact Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com so we can work toward a resolution.

Reliable Nissan responded

Thank you for recognizing our team's product knowledge and work ethic! We're proud of our service department's training and commitment to quality workmanship. It's great to hear that our focus on vehicle safety and longevity made a positive impact on your experience. Your feedback motivates our entire team at Reliable Nissan.

Reliable Nissan responded

Thank you for the wonderful feedback! We're thrilled you had a great experience with our sales staff and appreciated our fair pricing and well-maintained facility. We truly value your business and appreciate you taking the time to share your positive experience.

Reliable Nissan responded

Thank you for sharing your experience! We're pleased to hear that Joshua provided attentive service and took excellent care of your needs. We appreciate your understanding regarding the additional warranty options and are delighted that you got exactly what you were looking for.

Reliable Nissan responded

Thank you for sharing your wonderful experience! We're delighted to hear that you felt welcomed and comfortable, and that your purchasing process was quick and straightforward. Your feedback means a lot to our team at Reliable Nissan.

Reliable Nissan responded

We are disappointed to hear about your experience. Your feedback helps us identify areas where we can work to improve our customer service standards. We are sorry to hear that you feel this way. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss your concerns directly and work toward a better resolution.

Reliable Nissan responded

We are thrilled to hear about your positive experience with our team member who assisted you. It means so much to know that he was able to make things work out for you and provided the awesome service you deserved.