Sandra Novak
Sandra  Novak at Norm Reeves Honda Superstore Cerritos
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Sandra Novak

Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

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5.0
11 Reviews
5.0

11 Reviews

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11 Reviews of Sandra Novak

March 26, 2023

Dealership Rating
Employee Rating

I am a returning customer and I like how attentive e. j was.. I walked past a couple other salesmen and none of them greeted me. Working with Albert and Sandra has been extremely pleasant. Spall is also p More

by Parismb10
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Albert Rosales

Mar 26, 2023

Parismb10 responded

Hands down this location is the best at providing such good customer service. Also I wanted to thank Anthony in service for his customer service, Cristina in service and Kevin Harris in customer relations. Such great people and wonderful service

June 27, 2022

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Employee Rating

Sandra went above and beyond for me. She is patient, calm and really happy. She smiled the entire time. Even though the situation was tough and my credit didn’t make it easy she went to More

by Joseazurias
Customer Service
Friendliness
Pricing
Recommend Dealer
Yes

Other Employees Tagged: Sandra

Jun 28, 2022

Norm Reeves Honda Superstore Cerritos responded

Thanks for the awesome review, Jose! We work hard to meet the expectations of our customers and provide memorable experiences, and we're so thrilled to hear that Sandra went above and beyond to do just that. Congrats on your new ride and enjoy!

June 19, 2022

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Employee Rating

We had a great experience at Norms Reeves Honda Cerritos. Ask for Sandra Novak, she is the best! She is amazing, knowledgeable and makes the process smooth. Sandra goes above and beyond for her customers and More

by Yeira Rosete
Customer Service
Friendliness
Pricing
Recommend Dealer
Yes
Jun 21, 2022

Norm Reeves Honda Superstore Cerritos responded

We are happy to hear that Sandra delivered such efficient, top-notch service! Thank you for choosing Norm Reeves Honda Cerritos and for sharing your recommendation of our work. See you next time, Yeira, and congrats on getting a a vehicle that suits your needs!

May 06, 2022

Dealership Rating
Employee Rating

Purchased my new car with her and had a pleasant experience, both my daughters have purchased their cars with her also, Highly recommend her! More

by hi.dspnz26
Customer Service
Friendliness
Pricing
Recommend Dealer
Yes
May 09, 2022

Norm Reeves Honda Superstore Cerritos responded

Congrats on your new car, thank you so much for the fantastic recommendation! Take care!

April 14, 2022

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Employee Rating

Excellent place to look for a car and extremely helpful staff guide you through the entire process. Sandra, Meysam and Razim went above and beyond to assist in choosing the right car. They were all straigh More

by josiahpteran
Customer Service
Friendliness
Pricing
Recommend Dealer
Yes

Other Employees Tagged: Meysam Kaed , Razim

Apr 15, 2022

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words and 5-star rating! We strive to provide the best customer service to everyone who visits us at Norm Reeves Honda Cerritos. Have an excellent day.

October 14, 2020

Dealership Rating
Employee Rating

This being my first experience with a car dealership, was one I will remember and suggest to all I know looking to purchase a car. Sandra, Adrian, and Sal were polite, courteous, professional, and willing to More

by phillipvasquez370
Customer Service
Quality of Work
Friendliness
Pricing
Recommend Dealer
Yes

Other Employees Tagged: Adrian Pielea

Oct 15, 2020

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking the time to share about your experience and the 5-star rating, Phillip! We are so happy to hear your experience at our dealership was a great one and appreciate you recommending us!

February 26, 2020

Dealership Rating

Sandra was awesome! As my sister said "she hustled for you today!" Highly recommend her to help you, she goes above and beyond! Thank you again for your services, Sandra! More

by AllisonYoung13
Recommend Dealer
Yes
Feb 27, 2020

Norm Reeves Honda Superstore Cerritos responded

We truly appreciate the 5 star- rating and awesome feedback, Allison!

January 08, 2020

Dealership Rating
Employee Rating

Sandra Novak Internet Sales Manager Norm Reeves Honda Super Sandra Novak Internet Sales Manager Norm Reeves Honda Superstore Cerritos. Sandra was extremely patient and helpful I received the vehicle in sh More

by jgargue
Customer Service
Quality of Work
Friendliness
Pricing
Recommend Dealer
Yes
Jan 08, 2020

Norm Reeves Honda Superstore Cerritos responded

We really appreciate the great review and 5 star- rating!

January 03, 2020

Dealership Rating
Employee Rating

Above & Beyond service By Sandra Novak & Jose Sanchez! Extraordinary efforts and courteous professionalism shown by Sandra Novak & Jose Sanchez in helping me getting a new 2020 Honda. Sandra was extremely More

by JTL
Customer Service
Quality of Work
Friendliness
Pricing
Recommend Dealer
Yes

Other Employees Tagged: Jose Sanchez

Jan 03, 2020

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking the time to share about your experience and the 5- star rating, JTL!

December 22, 2019

Dealership Rating
Employee Rating

Superior customer service! Extremely friendly and helpful. Not pusher at all like typical car salesman! Was at Spreen Honda prior due to bad customer service I deliberately drove one hours plus to co More

by Silver
Customer Service
Quality of Work
Friendliness
Pricing
Recommend Dealer
Yes

Other Employees Tagged: Susanna Yim , Murat of Finance

Dec 23, 2019

Norm Reeves Honda Superstore Cerritos responded

We really appreciate you sharing this great feedback! Thanks for the 5-star rating, Silver!

1

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