Sandra Novak

I am a returning customer and I like how attentive e. j was.. I walked past a couple other salesmen and none of them greeted me. Working with Albert and Sandra has been extremely pleasant. Spall is also p j was.. I walked past a couple other salesmen and none of them greeted me. Working with Albert and Sandra has been extremely pleasant. Spall is also provided great customer service as well More

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Sandra went above and beyond for me. She is patient, calm and really happy. She smiled the entire time. Even though the situation was tough and my credit didn’t make it easy she went to She is patient, calm and really happy. She smiled the entire time. Even though the situation was tough and my credit didn’t make it easy she went to her manager and made it happen for me. she needed me to find a co-signer and reminded me about my family that can help me. my aunt came in and we made it happen. Thank you Sandra I will recommend you to everyone I know. More

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We had a great experience at Norms Reeves Honda Cerritos. Ask for Sandra Novak, she is the best! She is amazing, knowledgeable and makes the process smooth. Sandra goes above and beyond for her customers and Ask for Sandra Novak, she is the best! She is amazing, knowledgeable and makes the process smooth. Sandra goes above and beyond for her customers and was able to help me find a vehicle that suited my needs. Great customer service. More

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Purchased my new car with her and had a pleasant experience, both my daughters have purchased their cars with her also, Highly recommend her! experience, both my daughters have purchased their cars with her also, Highly recommend her! More

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Excellent place to look for a car and extremely helpful staff guide you through the entire process. Sandra, Meysam and Razim went above and beyond to assist in choosing the right car. They were all straigh staff guide you through the entire process. Sandra, Meysam and Razim went above and beyond to assist in choosing the right car. They were all straightforward and explained every detail I needed to know. Sandra updated me on the availability of the car I wanted very often. Meysam and Razim explained the details of the car and the financial aspects. I was treated as a friend/family the entire time I was here and I will definitely recommend the people mentioned and this dealership. Appreciate all they did for me and more! More

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This being my first experience with a car dealership, was one I will remember and suggest to all I know looking to purchase a car. Sandra, Adrian, and Sal were polite, courteous, professional, and willing to one I will remember and suggest to all I know looking to purchase a car. Sandra, Adrian, and Sal were polite, courteous, professional, and willing to answer all my questions. Walking me through the process to make sure I understood all aspects and details included. Going so far to helping me set up my Bluetooth prior to leaving the car lot. I recommend asking for theses members of the sales and financing teams in all your dealings with Norms Reeves Honda. Words can not express how grateful I am to have had you as my saleswomen, financier, and sales manager. Thank You!!! More

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Sandra was awesome! As my sister said "she hustled for you today!" Highly recommend her to help you, she goes above and beyond! Thank you again for your services, Sandra! you today!" Highly recommend her to help you, she goes above and beyond! Thank you again for your services, Sandra! More

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Sandra Novak Internet Sales Manager Norm Reeves Honda Super Sandra Novak Internet Sales Manager Norm Reeves Honda Superstore Cerritos. Sandra was extremely patient and helpful I received the vehicle in sh Sandra Novak Internet Sales Manager Norm Reeves Honda Superstore Cerritos. Sandra was extremely patient and helpful I received the vehicle in short amount of time. More

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Above & Beyond service By Sandra Novak & Jose Sanchez! Extraordinary efforts and courteous professionalism shown by Sandra Novak & Jose Sanchez in helping me getting a new 2020 Honda. Sandra was extremely Extraordinary efforts and courteous professionalism shown by Sandra Novak & Jose Sanchez in helping me getting a new 2020 Honda. Sandra was extremely patient and helpful in determine as to what vehicle and trim level that I've been searching for. She assisted me not only by getting the best possible deal but also made sure I received the vehicle in short amount of time. A shout out to Jose who delivered the car and showed me the features on New Year's Eve! I appreciate Sandra & Jose both went above and beyond to get this deal done. Definitely recommend them to family & friends!! More

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Superior customer service! Extremely friendly and helpful. Not pusher at all like typical car salesman! Was at Spreen Honda prior due to bad customer service I deliberately drove one hours plus to co helpful. Not pusher at all like typical car salesman! Was at Spreen Honda prior due to bad customer service I deliberately drove one hours plus to come here to make my purchase. Bought Honda Insight on the spot without test driving cos I trusted Honda and especially Susanna! If Norm Reeves Honda is the industry standard then Susanna should be the standard for good salesmanship! Am glad that I bought by my Insight here and thru Susanna! Murat of Finance who prepared all the paper work is also extremely professional, honest and provided a lot of insights. He talked me into buying the maintenance warranty not because of pusher sales pitch but that actually I needed it to save money! If not because of his honest and detailed analysis and caring suggestions I would have lost out in the long run! Five Stars ⭐️⭐️⭐️⭐️⭐️to all applicable!😀😀😀😀😀 More

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