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Sandra Saunders
48 Reviews
I started in the service business at a competing dealer years ago. Since my husband, Robert, was already working at Reynolds, I knew what a great place it was to work, so I applied when they eventually had an opening. That was in 2001 and I have loved it the whole time. We have such a good group of people to work with and our customers are like family to me. I try to learn everyone's name and make them feel at home when they pull onto the drive.
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48 Reviews of Sandra Saunders
August 18, 2015
Regular Maintenance I set up an appointment for oil change. Arriving more than 30 minutes ahead of schedule (how did that happen? lol), the service department immediatel I set up an appointment for oil change. Arriving more than 30 minutes ahead of schedule (how did that happen? lol), the service department immediately attended my car, also noting free tire rotation was included (per my new car VIP service plan). Always looking after best interest of my car. That's the service department! An hour later, I was on the road. Thanks Sandra! More
by KatZ4752
August 10, 2015
Great service and great people There has not been a time when I have been at this dealership that I haven't had excelllent service. The people were very friendly and I always leave There has not been a time when I have been at this dealership that I haven't had excelllent service. The people were very friendly and I always leave happy. More
by jeb14516
August 07, 2015
First visit for service Outstanding service and attention to detail. Good communication with me about work in progress, and helpful explanations of completed work, as well a Outstanding service and attention to detail. Good communication with me about work in progress, and helpful explanations of completed work, as well as advice about best usage of repaired features. More
by Mazda man
Other Employees Tagged: James Tippett
August 07, 2015
Great service They did excellent work and keep me informed of the progress of the work at all stages. I was very pleased with Reynolds Mazada's professionalism and They did excellent work and keep me informed of the progress of the work at all stages. I was very pleased with Reynolds Mazada's professionalism and friendly personnel. More
by Fred
July 24, 2015
Sandra and Robert Saunders are Excellent Service Reps. I have a developed a wonderful friendship with Sandra and Robert Saunders over several years. They both have the integrity and reliability that makes I have a developed a wonderful friendship with Sandra and Robert Saunders over several years. They both have the integrity and reliability that makes getting my car serviced a pleasure. I know I can count on them to do what is right for my sake. Thank you both for looking out for me and making sure I have a reliable car. With every good wish and enduring good will, Marshall Andrew Glenn, Ph.D. More
by Marshall
Other Employees Tagged: Robert Saunders
July 23, 2015
Sevice Service experience for this trip was good. Service personnel very helpful. This all the discussion that I am willing to offer. No more info to b Service experience for this trip was good. Service personnel very helpful. This all the discussion that I am willing to offer. No more info to be provided. More
by Rudy
Other Employees Tagged: Robert Saunders
July 16, 2015
Top Notch Service! My 2015 Mazda 6 had simultaneous issues with the check engine light and the tire pressure indicator. Sandra was very courteous and expeditious in get My 2015 Mazda 6 had simultaneous issues with the check engine light and the tire pressure indicator. Sandra was very courteous and expeditious in getting my car in. Within minutes of check in, a minor issue with my air filter compartment and a nail near the sidewall of my tire had been diagnosed. She was very thorough in describing the problems and solutions and the service department had me in and out in little over an hour. She had even checked my extended warranty to see what coverage was available to help me out. More
by krpindel
July 03, 2015
Outstanding Service!!! Took my CX9 for oil change and service all the employees are so helpful. This is an outstanding dealership that really does take care of their custom Took my CX9 for oil change and service all the employees are so helpful. This is an outstanding dealership that really does take care of their customers after the sale. Also Mazda really does stand behind their cars and customers! More
by sweetie4967
Other Employees Tagged: Robert Saunders, James Tippett , Ed Rider
June 14, 2015
Great customer service! Over the last 15 years I have always bought my cars from Reynolds & always brought my car back for any service or repairs and have never been disappoi Over the last 15 years I have always bought my cars from Reynolds & always brought my car back for any service or repairs and have never been disappointed! They have always offered exceptional customer service & are extremely knowledgable! More
by KanKan02
Other Employees Tagged: Robert Saunders
June 10, 2015
everything worked my car began to act up. i came in and was processed quickly and got a rental car fast. they didn't try to push for service i didn't need. afterwards, my car began to act up. i came in and was processed quickly and got a rental car fast. they didn't try to push for service i didn't need. afterwards, they comped my rental and they even washed my car and shined the tires. a painless experience. More
by miatavic
Other Employees Tagged: David Sullins
