Sandy Firestone | Page 23

Great Service Great people skills and a great experience It is not often when buying a car that one experiences a great day, As one knows its a long process. However I will share what a wonderful experience It is not often when buying a car that one experiences a great day, As one knows its a long process. However I will share what a wonderful experience I had at this dealership. From the moment I walked in I was met with the front desk person who with a smile made sure I was directed to the right person I was then met by a gentleman who spoke to me as if he had known me prior his people skills and warm reception was a delight, I shared I was looking to purchase a car I was introduced to sales person his delightful attitude made a world of difference. His motto is'"Make sure the customer is happy first" . another leadership person also made my day warm and sensitive to my need and ensured great service The Financial dept was very descriptive with the contract with no HIDDEN agenda great people and honest. Upon purchase I needed small details done to my car when I went back to the service department they went above the call of duty to ensure that my car would be serviced and returned with-in a timely manner, all done with a smile. I will conclude by saying, This dealership sells Luxury Cars but its the atmosphere and personnel that makes the difference. They treat everyone the same their people skills and warmth is an inviting invitation to purchase from them. they are honest and caring. what a wonderful experience I would recommend them to ALL who wish to purchase a car from them Thank You. Dr.IreneM Acosta More

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